GarageBuildings.com Reviews

Name: GarageBuildings.com
Address: 1559 Laskin Rd., Virginia Beach
Rating: 2.30

2.3 Rating 33 Reviews

30 %

of reviewers recommend GarageBuildings.com

Company Reviews

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Metrics

2.3

Based on 33 reviews


Shipping & Delivery
Delivery Methods	Own Driver

Visit Website

Phone:

1-800-547-8335

Email:

info@garagebuildings.com

Location:

1559 Laskin Rd.
Virginia Beach
23451

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I read the reviews and am worried about working with this company. I haven't given them a deposit yet and now wonder if I should. I have emailed the guy that gave me the quote and signed paperwork for rent to own. Very skeptical now.”

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Posted 2 months ago

“I NEVER leave online reviews, but I just had to for these guys. Called in and spoke with Alex a several days ago. After going over my design on the phone, he said he’d have a quote (and computer images) emailed to me within in 10 minutes. I thought wow, that’s impressive. Hours later, nothing. Checked spam folder, just in case … nothing there either. Called again the next day, the operator recognized me, calling me by my name. Felt kinda weird. She routed me to Alex’s extension, which clicked over to his voicemail. Left a message, still nothing by the following day …. crickets. So much for their commitment to excellence. All I can say is they must not need the money. Good luck to anyone that gets in bed with an outfit like this.”

Helpful Report

Posted 2 months ago

“I recently purchased a garage/metal building from Garage Builders and the manufacturer, Carolina Carports. I am so disappointed with the experience. I have two main issues with dealing with Garage Builders during this process. The first issue was my sales rep, Henry Taborda, failed to be upfront about the delivery process. He made it seem like the scheduling department would call me right away to schedule the delivery. After complaining for several days/weeks in a row, receiving the same information, and trying to contact the scheduling department myself, I finally read the contract that they have up to 120 days to deliver the building and are only required to contact you 24 hours before delivery. There is also a Winter Weather clause that states orders placed after the last day of September are not subject to the 120 delivery day. None of this information was shared with me by my sales rep, Henry Tabord. The second issue is I repeatedly requested color samples. I asked on four different occasions to have actual color samples sent to me. My rep, Henry Taborda, would only send me a color chart. I continuous expressed to him that using a color chart printed from my printer was not a true representation of the colors. He offered no solution. Well my building was delivered and the color does not match my house. After speaking to the manufacturer, Carolina Carports, about the awful color they asked me why I didn't request color samples. I told them I did through my sales rep, Henry Taborda, and he told me all he had was a color chart. They told me they have no problem sending color samples to anyone if the sales rep sends them a request and there was no record of a request made on my behalf. After going back to my sales rep, Henry Taborda, about this issue, he said the manufacturer was lying to me and he did ask for samples. In all my email exchanges he never once mentioned color samples being available or requested. He continuously told me he only had a color chart. So now Garage Builders refuses to accept any responsibility and want me to pay the entire cost to re-skin my garage building. Do yourself a favor and choose another seller. They are not at all concerned about customers being 100% satisfied as they claim on their webpage. Regardless of who you purchase your building through ask upfront for information related to the delivery clause, warranty clause, and color samples. If you don't get any of this information immediately end all communication and find another seller.”

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Posted 4 months ago

“Garage building is great company great lead times good customer service”

Helpful Report

Posted 5 months ago

“I paid garagebuildings $7400. Deposit for metal building, 6 weeks ago, including an change order. They are brokers for Complex Steel, and this is their "fee." The original quote could not be built, as it was an 18' Height building, and their engr., could not give me the calcs, for a 2nd floor, and neither, could I find a structural engineer. Henry Tabora promised I would hear from engineering the following week. No calls. At the end, I emailed his boss, Lori Malone. No reply. Complex, engineering took $2300., For engineering, and promised I would go to engineering 2 weeks ago. They lied to me again, because I had asked for a refund. They refuse to refund my money. They steal your money, and then run you around in circles. I see by their 35% approval here, that this is their business model.”

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Posted 10 months ago

“They don't know how to read your original request, or choose to ignore what you are asking so they can hack the price up. False advertising on prices.”

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Posted 1 year ago

“I ordered my building, and paid my deposit on 12/1/21. It's 1/11/22 and I have not been contacted. When I call, they say they will check and get back to me....they NEVER DO. I was told 2 to 4 weeks. It's now 6 weeks and NO INSTALL DATE. Not even a call back. Carolina Carports is the supplier/installer and you cannot get through to them either. 2 of the most useless companies I have ever dealt with. Never again, and I will tell all of my friends not to do business with them either. They were waiting to see how I would be treated and now we know....”

Helpful Report

Posted 2 years ago

“Scam Alert! Total POS company. DO NOT USE THIS CRAPPY COMPANY! I ordered a building and was promised larger door, color, windows etc. on a later date. Once I made the deposit of almost 3000.00 dollars, the company stopped helping me. I was then contacted/ harassed by another company, American Carport, which would actually build and ship the structure. I was never told another company was building, shipping and constructing the building. American carport demanded money for upgraded plans. These fine details were never stated. I then tried again to make changes to my plans as agreed, but no such help to place. Garage building.com is just a middle man and has to send and receive emails to make any changes. So once your order is in, no matter what no changes can be made without extra money. I was not happy and wished to get my deposit back. Once I requested this, the company would never answer the phone. I left two to three messages a day and never got a return call. I finally contacted my lawyer, the credit card company and filled a fraud charge against them. I just hope I get my deposit back. Total POS Company, Do NOT Use them. There are many other companies that are easier to work with and are not middle man, lying POS workers who's only goal is a sale and deposit. "F"ing total rip off company. Scam Alert.”

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Posted 2 years ago

“Great product. Ready to use, no extra work required. Strong & durable metal structure with awesome sturdy material. The entire garage buildings team is so professional. They make it so easy for us to decide the exact size of metal garage we required for multiple purposes.”

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Posted 2 years ago

“Garage Buildings is a trustworthy company to work with! They always replied to emails and phone calls and assisted whenever needed. The building structure was excellent too, and they installed it within the estimated time. So happy with our new 3 car garage at a great price.”

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Posted 2 years ago

“My experience with Garage Buildings was a very pleasant experience. They timely answering my emails, provided accurate estimates and explained each and every thing about the design. The team was professional and friendly thoroughly, even when I changed the plans by asking them to make some changes in the design. Their work is top-notch. In the end I got exactly what I am looking for within my budget. Highly recommended.”

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Posted 2 years ago

“I am updating my negative review I left, like I said I would. We finally received our garage after 5 months of dealing with Covid delay issues and were very skeptical after reading all the negative reviews, so of course we were very concerned. The garage is exactly what we ordered with Garage Buildings and Carolina Carports were the installers. They worked 2 full 16 hour days to completely install the garage. They did a wonderful job and am sure during normal circumstances things would have gone quicker with the order. Thank you for our garage and no this company is not a scam at least in our experience.”

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Posted 2 years ago

“Had a Metal Garage installed this week by Garage Buildings. The Quality is AWESOME and the price was more than reasonable. The installers were amazing, and highly professional!!”

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Posted 2 years ago

“Still waiting on a garage delivery. We were told it would be before November but we only have 2 weeks left in October. Has anyone actually received a building? These reviews are scary as we also paid deposit and poured a concrete slab thats sitting empty waiting on a building that apparently doesn't exist. Keep getting passed on to other people and not sure what to believe at this point. Would love to give a positive review to help them redeem themselves. But can't do that if we are experiencing same issues as everyone else on here. Can anyone post photos of building that you've received? Will post update if building is in by time promised.”

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Posted 2 years ago

“We ordered a building in February 2021 and paid a deposit. We still do not have a delivery date scheduled. I understand that there are pandemic-related delays, but feel that we have given them sufficient time to deliver the building. Very dissatisfied.”

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Posted 2 years ago

“If I could give -10 I would. Worst company ever. Was told you have to lay concrete and once you do the building will come no later than 12 weeks. What a joke. My husband needs the building for work and these idiots are a huge scam. No building….. They should not be in business if they cannot deliver.”

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Posted 2 years ago

“I love my garage it did take a very long time to get it the building is very nice the only problem I have is the picture showed regular garage doors and it has those roll up doors which I hate I had spray foam insulation put in now I have to buy 2 insulated garage doors on the up side the building is very nice other than the doors no regrets and also it wasn't garage buildings.com I paid Carolina carports.”

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Posted 2 years ago

“Called after doing some research on their website and the lady was very rude and didnt seem to have any idea/care in the world about helping me. Just tried to get a quote and she said the website is not up to date and she couldnt help. MOVING ON TO THE NEXT”

Helpful Report

Posted 2 years ago

“Paid deposit in February 2021 Called “ delivery coordinator” no less then 3 times. No response. Why is there no communication it’s July , 5 months since I placed and paid the deposit for my order? Reporting to BBB because at the moment this is just a internet scam to collect bogus “ deposits “ on buildings that never appear.”

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Posted 2 years ago

“We ordered a carport last October and keep getting excuses as to an installation date, covid, weather, etc. Thoses excuses only go so far. I am a very dissatisfied customer!”

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Posted 3 years ago

GarageBuildings.com is rated 2.3 based on 33 reviews