“After ordering, they send advertising emails, one or two a day. It's not obvious how to stop this so I complained and it ended. When I ordered a second time, the advertising emails restarted. I won't ever again buy from these inconsiderate people.”
“After comparing prices, they were the cheapest I could find including delivery. The products arrived quickly and the birds love their sunflower seeds, I will be ordering more soon.”
“They supplied us "All Year Wild bird food". Something is clearly very wrong with it - none of the birds or even the squirrels will eat it. The birds pick it out of the feeders and throw most of it uneaten on the floor. When contacted the company simply blamed our birds stating "you have fussy and expensive birds"”
“Purchased a bird feeder station but it arrived with the centre section missing, they sorted it out immediately without question and the missing piece was delivered the next day. Many thanks to all concerned.”
“Bird feeding station finally arrived but with two bottom sections and one top section ( middle section missing). I understand they are sending me the missing middle section-god know when it will arrive (if ever). Will review again if it arrives. I know the box contents are not packed by the retailer but the delivery time even with Covid is a bit unreasonable to put it mildly.”
“took 8 days to send out for delivery and then a further 4 days for it to reach me. I know these are difficult times but most onlne orders arrived quiet quickly despite the current situation.
My birds will not touch these suet pellets even though it is breeding season. I am now stuck with most of a 12kg load of suet pellets, They seem much more drier then my usual brand. Lesson learnt. Wont be ordering from this site again even in desperate times as i seem to have wasted my money.”
“Bird dining station received damaged (bird feeder water container broken) reported immediately. Despite 3 phone calls and two emails and nearly five weeks I still have not received a replacement”
“Ordered bird seed on Sunday. It was a good price and delivery was free. It arrived Wednesday. I'm in a relatively remote area and was impressed by the speedy delivery. Communication was good - emails to notify order received, order despatched, expected time of delivery. A perfect on-line shopping experience.”
“Clear website and easy ordering. Always some nice deals available. Messages at every stage so you know what is happening. Good range at very reasonable prices. Items arrive well-packaged and within 3-4 days. Would recommend Garden Wildlife Direct.”
