Gardening Express  Reviews

“ If this is what GE consider to be an acceptable item to sell (and deal with issues in this way”, then they need to reassess their quality control and customer service processes. ”

“ Terrible customer service. Bought some tree that were dry and dead. Customer service suggested to return them but at my own cost. Please don’t use this company ”

“ I am absolutely disgusted with the state of the plants. They are tatty, straggly with several damaged leaves. I contacted customer service to complain and was told some damage is expected. What rubbish. I have purchased plants online before and never been disappointed. ”

“ Plants not as expected - not established and in bloom as advertised and damaged and bone dry. Customer service non-existent. ”

“ Customer service refused to take responsibility and instead pushed me to return it at my own cost under their guarantee. ”

“ SCAM‼️Order placed on 26th December and still not delivered. Sent multiple emails and received no response. No phone number to contact them. Very poor customer service — would not recommend. ”

“ They are rude to deal with and their customer service is appalling. ”

“ I ordered 20 plants. Two were dead. I emailed and enailed the company for replacements and was ignored. I am so glad I didnt have a bigger issue because I don't think they will ever respond. If you hand over money to a company with terrible customer service/ mo phone line you are taking a huge risk. I will mot use them again. Please avoid. ”

“ I have complained about hebes and roses which have failed to develop. I have used their contact service several times but they have completely ignored me. I despair. It is a dreadful shame because I have received lots of good plants in the past. ”

“ Trees arrived covered in fungus. Customer service is non-existent. Eventually resorted to a court claim to get our money back but they didn't respond to that either so now the bailiffs are on their way. ”