“
Have been a frequent buyer from this company for many years, exceptional quality and customer service given at every time that i have contacted them on their chat. Review sites can be very one sided so do not be put off especially as they are live plants and vary from season to season. I'm a very happy life long gardener.
”
posted 2 years ago
- Anonymous
“
Ordered a Poinsettia tree for my relative who lives away from me, it arrived badly damaged in transit. It would have been beautiful but it lost most of its leaves in the box. Tia at customer service was really gracious about it and apologetic. They gave me a refund. Very good customer service I am extremely pleased.
”
posted 2 years ago
- Cerephin
“
Plants always in good condition and carefully wrapped. If needed customer service is first class.
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posted 3 years ago
- James Watson
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The plants I ordered came promptly and were exactly as per the advert,they are good quality and were well packaged,I have read the many adverse reviews ,but I am entirely satisfied ,with their service.
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posted 3 years ago
- Rod Carden
“
Well I’m sorry all Of you, that think gardening express is awful, Ive just received my order of plants which look very healthy and well watered which taking the present weather I think is amazing. They are also the size they were offered, very often I've bought plants that turned out to be just plugs - so i will report back when they have been planted and are growing - for now I’m very impressed with the service and pleased with my plants
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posted 3 years ago
- Anonymous
“
Excellent service, delivery was quick and plants were in excellent condition
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posted 3 years ago
- Peter Cookson
“
Very disappointed like everyone else happy to take your money but no customer services whatsoever have ordered from several companies during lock down and have had fantastic service so will not be using them again I placed my order on 17th April and now 20th May.........
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posted 4 years ago
- Karen Cliff
“
Never known such bad service . Completely outgrown their usefulness. As has been mentioned loads of self promotion, take your money and you’re left without any back up. If my order ever arrives I will not use them again. Other online plants are being delivered so what’s the problem I ask.
”
posted 4 years ago
- Anonymous
“
Like everyone else, ordered my plants 4th April I’ve had one email to say goods would be delivered within 15 days of ordering since then nothing, tried their online ticket system to contact them but no response. Phoned by bank an hour ago & raised a dispute, the money is back in my account & they will now contact Gardening Express to get the money back from them. Great service from my bank.
”
posted 4 years ago
- Anonymous
“
Brilliant service. Outstanding quality of plants. Amazing packaging.
They exceeded the quality by a long way of other major plant suppliers.
”
posted 4 years ago
- Anonymous