“
Delivery fine but then discovered that product ( campinggaz chef double burner) could not be used indoors and therefore useless to me. Company's returns policy wants me to pay for costly postage from England to NI.
”
posted 1 year ago
- Alan
“
I had recently tried to return 2 faulty Cleese CSR485 OPSO manual changeover regulators at your shop, and although the staff were fantastic to deal with, I was very disappointed with your returns policy, as I had to buy 2 replacement regulators and was told I could be waiting 6 weeks on a refund. This seems very unfair that I have to be out this extra money during the significant waiting time for refund.
”
posted 1 year ago
- Simpn
“
I ORDERED THE MINISIT 0.710.744 AND RECEIVED THE 0.710.743. I HAVE CONTACTED HAMILTON REGARDING THIS AND REQUESTED A RETURN BUT TO DATE HAVE NOT RECEIVED ANY INFORMATION OR CALL BACK. I AM UNABLE TO USE THE VALVES AS THEY HAVE A DIFFERENT THREAD NEAR THE TEMPERATURE SENSOR. DELIVERED ON TIME BUT AS FOR RETURNS IT SEEMS NOT INTERESTED EVEN THOUGH I OFFERED TO PAY A RESTOCKING FEE.
”
posted 2 years ago
- Anthony
“
Hi,
Once again you still own me an outstanding balance for goods that was returned to you!
The returns process does work!
”
posted 2 years ago
- Peter
“
Good speedy service but product v poor and really negative returns policy will not use again.
”
posted 4 years ago
- Stephen Deakin
