Hamilton Gas Products have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I hadn't heard of Hamilton Gas before but I needed a chimney cowl and I was recommended a certain brand. Hamilton Gas had one at a more than reasonable price. It was a lot less than from anywhere else so I made an account and purchased it. It came earlier than expected and there were no issues with the item so I'm more than happy with the service I received from them.
”
- Ian
“
Good all round service, great quality lever valve, heavy duty, with a light weight price.
Definitely recommend, happy shopper
”
- Christopher Elgie
“
Fast delivery, good price.
”
- Anonymous
“
Excellent website with clear understandable descriptions and easy navigation; efficient delivery. Extensive range of products. Great comms.
”
- Julian
“
Good quality products at the best prices. Well packaged, fast delivery. Very happy.
”
- Robin
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Fast delivery, good price.
”
- Anonymous
“
Product arrived damaged, product was collected by DPD, weeks later no refund as promised.
”
- Steve Harrison
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Product went missing, left high and dry, had to make lots of phone calls eventually had to get refund
”
- Alison
“
I had recently tried to return 2 faulty Cleese CSR485 OPSO manual changeover regulators at your shop, and although the staff were fantastic to deal with, I was very disappointed with your returns policy, as I had to buy 2 replacement regulators and was told I could be waiting 6 weeks on a refund. This seems very unfair that I have to be out this extra money during the significant waiting time for refund.
”
- Simpn
“
I hadn't heard of Hamilton Gas before but I needed a chimney cowl and I was recommended a certain brand. Hamilton Gas had one at a more than reasonable price. It was a lot less than from anywhere else so I made an account and purchased it. It came earlier than expected and there were no issues with the item so I'm more than happy with the service I received from them.
”
- Ian
“
Good all round service, great quality lever valve, heavy duty, with a light weight price.
Definitely recommend, happy shopper
”
- Christopher Elgie
“
Every order has been despatched very quickly and arrives safely in a day or two. Great reliable quality service.
”
- Mark
