Hamilton Gas Products have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
The right products at a reasonable price. Great customer service.
”
- David Daly
“
Products & price are great , unfortunately I paid extra for delivery & they didn’t turn up on time. Much Caused the job I was doing to run over & not get completed on time.
”
- Dean
“
Great service and price , I made error in order and was easy to return /refund and then reordered, very happy
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- Brendan Ogrady
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Service was excellent with very fast delivery could not ask for anything better. THANKS.
”
- Keith Robinson
“
Excellent value polite delivery driver £100 cheaper than the equivalent on Amazon works well
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- Brian
“
Fastest delivery of a product I've ever had.so easy select,orer and pay online.Super heat coal effect gas fire looks so good when on..will definitely recommend and use Hamiltons again
”
- David M.
“
Writing this at 17:45 on 16 July. My Gas filler point was due on 08 July and I have still not received it. I have spoken to Johhny twice this week , but this has been ineffective. This is now the 2nd weekend I cannot finish the works to my van.
The Parcelforce tracker has not changed since Thurs 08 July, I believe they has lost it, can you please send another ASAP or issue a refund so I can move on
”
- Marcus
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Sent back faulty regulators nearly 3 months ago still no refund very poor service. Kevin Marshall
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- Kevin Marshall
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Product arrived damaged, product was collected by DPD, weeks later no refund as promised.
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- Steve Harrison
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Service was excellent with very fast delivery could not ask for anything better. THANKS.
”
- Keith Robinson
“
Whilst my requirements and order were very simple the service was excellent and reassuring for the online order. Very pleased.
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- Anonymous
“
The right products at a reasonable price. Great customer service.
”
- David Daly