“I am in my middle eighties. We had no help from your rep. at all. Saw her once when she was trying to sell the trips. We even had to find out when the coach was coming to pick us up for our return journey which made our last day very anxious, it ruined our last day!”
“It would have been easier if we were informed that the return bus was picked up where we were dropped off, rather than opposite the short stay car park.”
“Did not really intend to book purple parking as did not want the service where the car is parked for you, but could not find the car park we usually use, so booked this.
Was satisfactory, a bit hard to find it as quite a way off airport - luckily we had a sat nav in the car as not sure we would have found it otherwise!
We arrived about 1am so nice and quiet and a transfer bus was waiting so was quite quick to book in.
Was a bit confusing trying to find where we were supposed to put the car key (a box with a number corresponding to the lane the car was parked in) as i think the reception is not where it usually is so couldnt see where they were in the dark! One of the staff took the key to the boxes for us as the bus was waiting to leave.
On return it was quite busy, the bus stops where you get on/off are a way round to the side of the terminal so a little walk to get to them.
We all queued at stop 6 and then when our bus arrived it stopped further back (as the bus parked at st”
