Admiral Reviews

2.7 Rating 1,505 Reviews
B-
Happiness Grade
B-

Customer Service - Average

69.86%
Industry Average
Very goid customer service
posted 2 months ago - Anonymous
A bit more expensive than other insurers but the service is great and you can amend the policy quickly and easily via your account on the website
posted 5 months ago - Anonymous
Admiral Company is reliable and professional, especially successful to have the best staff, Mr Ashwin in customer service department, who is an angel supporting to solve impossible mission with professional, patient and considerate help. We feel confident with Admiral company after speaking to Mr Ashwin, a big life saver! Admiral company is lucky to have him and must be proud of him!
posted 6 months ago - Anonymous
Customer service over the phone was very helpful
posted 6 months ago - Anonymous
called to get a renewal quote, very helpful, able to reduce the price, but still not matching my lowest quote, so I decided to cancel the renewal, very polite and helpful service.
posted 1 year ago - Louis Wan
Really good customer service and quick responses.
posted 1 year ago - Anonymous
I purchased Home Insurance from Admiral very recently and found them an excellent company at providing customer service.
posted 1 year ago - Graeme Williams
Dreadful insurance company Terrible claims dept. Conflicts of interest as they insure both parties and see no problem with telling each the other has disputed lliabilty without deciding the question. Customer service (sic) lies to you They recommend their own uninsured loss recovery company to act 'fot you' against them Totally without any redeeming features DONT USE THESE IDIOTS
posted 2 years ago - Jeff Bell
Very good customer service and would recommend going with this insurer
posted 2 years ago - Matt Lawton
Very helpful and kind customer service. Their website is easy to navigate and all important insurance documents are easily available.
posted 2 years ago - Avinash Patel