AXA Insurance Reviews

2.4 Rating 1,057 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
(((((( OVER 2 MONTHS CAR-LESS))))))) reported my car for a claim, 16th june , todays date 18th august , still no curtesy car, or sign of my own returning back to me, when asked "no time frame is given for the return of a car" basically meaning when ever we are ready, could be more months of buses , trains and taxi's, that reflects on my working day, not the best service , i think that covers a good customers review on customer service, price delivery, returns and fefunds,
posted 1 year ago - Debbie Wood
SENT DOCUMENTS BY RECORDED DELIVERY TO PROVE THAT THE PROPERTY WAS INSURED.
posted 4 years ago - F,MOTAMEDI
They refused to deliver it to my work address which is only 5 miles from where I live, so we agreed on delivery on 06/10/18.
posted 5 years ago - greg leonard
When you take policy with Post Office or M&S or other Hight Street big names always check if it's not underwritten by AXA Insurence. Absolutely bad service, would never pay out, will treat you like you are a criminal. You will spend £100 on communication with AXA by post as all post must be send next day delivery. Do not bother to complain because it will go to the person you complained about. Absolutely unprofessional service.
posted 8 years ago - Elen