Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

“This insurance is really good and it is really useful to be able to keep track of your driving style scores with the opportunity to earn cash rewards.”

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Posted 10 years ago

“very good and helpful”

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Posted 10 years ago

“I love carrot insurance. I got a great deal and the weekly slice of carrot score allows me to better my driving style and save money at the same time!”

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Posted 10 years ago

“Excellent company! Defiantly recomend it to anyone. It has improved my driving a lot.”

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Posted 10 years ago

“Having paid for the insurance for my daughter, have been impressed with how well they keep us informed about her driving with the black box. It really makes her take care with her driving, the incentives help also. keep up the good work.”

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Posted 10 years ago

“Amazing, I love getting my weekly slice of carrot:) it tells me exactly what I need to do to improve before my next week!”

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Posted 10 years ago

“average experience with no particularly different features which make it stand out from the crowd.”

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Posted 10 years ago

“This insurance group is amazing. Especially the app which I can check as soon as a joruney is completed. Would recommend to all my young buds out there sweating for insurance.”

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Posted 10 years ago

“Excellent basis for insurance. Real "carrots " rewarding good driving, and detailed information available on how each journey went.”

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Posted 10 years ago

“I think that carrot is very helpful, the dashboard is very easy to use and simply laid out. I have a very heavy foot when i am driving and i got a reminder email to let me know when i have just been going a bit to fast this was also very helpful and made me realise my speed much more.”

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Posted 10 years ago

“This is my first insurance company, It is telematics and is said to come without any limits however read the contact because you do get scored and although there are no limits there are clauses which lower your score's such as driving at night, in Rush hour and more than 7 journeys a day, They do give you cash back based on a good score as well as let you know what discount to expect the following year the lower your score the less discount you get and less you are given back however the better your score the more discount / cash back you get, Since having the telematics box i have noticed things that effect your score that do not reflect on your driving the main thing been pot holes, speed bumps basically just the overall condition of the road surface will lower your smoothness score also usage if you use your car for short journeys or do not have regular rests on longer journeys your usage score will go down again not reflective of your driving they also monitor speed which is better reflection of your driving , that covers the three areas they monitor you on. I have also found that when speaking to them they are not consistent, I have read my policy which i think states that i can not transfer any no claims i earn but when asking over the phone they clearly state that i can transfer any no claims i get with them. Would i recommend them to insure you ? well i am over 25 and to be honest i have only been with them for 4 weeks and i already wish i had paid the extra £400 that it was not to have the telematics box, my position is that i am a window cleaner and make many small journeys and the roads near me are in rubbish condition which ruin my score the other factor of not knowing if i will get my no claims discount or not at the end of the year leave me in a position where i would ever recommend telematics insurance to anyone , it is quite frankly a clever insurance con that can leave you paying more in the long term and i personally will be looking for a new insurer once i have the down payment available. It may be worth mentioning here that my current score is +7.2 which i am told is a very good score baring in mind that the best score possible is +10 which according to the company no one achieves this also be wary of reviews i only gave my honest opinion here because they are offering £100 to write a review, i just now wonder how many thought they had to give a really positive review to get the cash. My review is based on been with them for 4 weeks and thinking into the future how this will effect my premiums its as honest i see it and i hope it goes some way to helping you pick your insurer. Black box not for me but may be for you”

Helpful Report

Posted 10 years ago

“This is my first insurance company, It is telematics and is said to come without any limits however read the contact because you do get scored and although there are no limits there are clauses which lower your score's such as driving at night, in Rush hour and more than 7 journeys a day, They do give you cash back based on a good score as well as let you know what discount to expect the following year the lower your score the less discount you get and less you are given back however the better your score the more discount / cash back you get, Since having the telematics box i have noticed things that effect your score that do not reflect on your driving the main thing been pot holes, speed bumps basically just the overall condition of the road surface will lower your smoothness score also usage if you use your car for short journeys or do not have regular rests on longer journeys your usage score will go down again not reflective of your driving they also monitor speed which is better reflection of your driving , that covers the three areas they monitor you on. I have also found that when speaking to them they are not consistent, I have read my policy which i think states that i can not transfer any no claims i earn but when asking over the phone they clearly state that i can transfer any no claims i get with them. Would i recommend them to insure you ? well i am over 25 and to be honest i have only been with them for 4 weeks and i already wish i had paid the extra £400 that it was not to have the telematics box, my position is that i am a window cleaner and make many small journeys and the roads near me are in rubbish condition which ruin my score the other factor of not knowing if i will get my no claims discount or not at the end of the year leave me in a position where i would ever recommend telematics insurance to anyone , it is quite frankly a clever insurance con that can leave you paying more in the long term and i personally will be looking for a new insurer once i have the down payment available. It may be worth mentioning here that my current score is +7.2 which i am told is a very good score baring in mind that the best score possible is +10 which according to the company no one achieves this also be wary of reviews i only gave my honest opinion here because they are offering £100 to write a review, i just now wonder how many thought they had to give a really positive review to get the cash. My review is based on been with them for 4 weeks and thinking into the future how this will effect my premiums its as honest i see it and i hope it goes some way to helping you pick your insurer. Black box not for me but may be for you”

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Posted 10 years ago

“I love carrot insurance not just the fact that it's cheap, all the use of the app which i always follow and try beating my score and the offers obviously, it's great.”

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Posted 10 years ago

“highly recommended!”

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Posted 10 years ago

“Very good company, easy to get going, with minimal stress involved. Going to get my box installed in a few days and can't wait to get some money back!”

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Posted 10 years ago

“Enjoyed my 1st 3 months with Carrot, great communications keeping everyone up to date”

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Posted 10 years ago

“Great value insurance. Can check how my driving is each day and what needs to be improved. Great incentive to gain cash rewards.”

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Posted 10 years ago

“Great company. I recommend it to everyone”

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Posted 10 years ago

“As an insurance company carrot are great, cheapest price and rewards don't go a miss. Whoever the underwriter is however forgot to add my vehicle to the motor insurance database so I am at risk of being pulled over (should be ammended within 24hrs but for being 4 months in, it's not right)”

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Posted 10 years ago

“The carrot car insurance app is amazing because it allows you to keep track of all your recent journeys and driving scores.”

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Posted 10 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Carrot Insurance Reviews