Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am pleased I chose carrot to cover my car insurance, they provide great service and are quick and easy to join”

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Posted 10 years ago

“Wasn't looking forward to insuring my car as it was very expensive. Carrot was the cheapest and the reward box has made me drive very well. Would recommend to everyone as there are no penalties. Very impressed!”

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Posted 10 years ago

“Choosing carrott was not only a cheaper option by approximately £500 but the black box has made me very concious of my driving score. Whilst some people may be put off by the black box you can monitor your score using their app and can earn cash rewards. Unlike other loyalty cards this card is effectively a mastercard which can be used in a number of high street stores and for petrol etc. The only negative I would say is that the 'smoothness' rating on the app seems to not understand the difference between 'jolty' driving and being stuck in traffic. I would recommend this to anyone, especially new drivers I have had this insurance for just over 6 months and am on course to earn £40 this quarter after receiving £39 in cash rewards previously.”

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Posted 10 years ago

“Carrot is always so easy to get in touch with, no waiting around on the phone, I usually Facebook them with any query and they get back to me very quickly. They provide the cheapest quote by far and excellent customer service representatives 5*”

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Posted 10 years ago

“i feel this insurance company offer a brilliant service to young drivers, it's hard enough when young to start out so to have a company like this who do there best to offer competitive prices and incentives is welcome will always advise my friends to try when they pass their test.”

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Posted 10 years ago

“So far haven't been arrested for having no insurance so as good as it needs to be really.”

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Posted 10 years ago

“Excellent Concept for insurance, and amazing rewards for good drivers like me....”

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Posted 10 years ago

“Really good, answered each question i had .. Very pleased :)”

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Posted 10 years ago

“Carrot have been great. Good incentives to gain money back on your carrot card. I would recommend them to anyone.”

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Posted 10 years ago

“Very good reasonable price and service”

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Posted 10 years ago

“I am very happy with the service Carrot have provided me. I have been with them for nearly 3 months now and am very satisfied. One problem is their opening hours clashed with my working hours, I could not call them after work as they were closed. They do not open weekends either so I had to process my insurance quote online in the end. I check my score on the app after every journey I make and this encourages me to try and increase my score each time. I would recommend this company to everyone!”

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Posted 10 years ago

“Been really easy insuring with carrot and all the customer service it I've ever needed anything has been great”

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Posted 10 years ago

“I love carrot insurance! They are the best and recommend it the world!!! I will always stay with them as they love to please their customers. An excellent service is provided by carrot and their staff. Thank you very much for all the help.”

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Posted 10 years ago

“Carrot help with improving your driving style greatly with weekly checks on your score and quarterly cash rewards”

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Posted 10 years ago

“I love getting my weekly feedback on my miles how well ive been doing, and being able to check where ever and when ever my miles and skills”

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Posted 10 years ago

“I love the system it's good to know that I am being recorded and it's reassuring my car broke in December and carrot were on the phone right away to make sure I was ok and to wish me back on the road soon. The idea of cash rewards is brilliant gives you an incentive to drive safe as much as you can. My insurance is so much cheaper with carrot. Love it!!!!!”

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Posted 10 years ago

“Best company I've been with so far, been as you get rewards for you're driving by earing money back! Can't fault carrot :)”

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Posted 10 years ago

“I am very please with my overall saving and how cheap I could get my insurance for with carrot, will defiantly recamend to other young 1st time drivers.”

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Posted 10 years ago

“Carrot gave me the cheapest qoute on my car. Possibly the best first insurance out there for new drivers, as you can earn your money back depending on how you drive. Overall im happy with carrot, great customer service too!”

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Posted 10 years ago

“great company, lovely customer service plus it has helped me improve my driving.”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews