Collingwood Reviews

Name: Collingwood
Address: Collingwood House Earl Grey Way, North Shields
Rating: 1.96

2.0 Rating 142 Reviews

23 %

of reviewers recommend Collingwood

Company Reviews

Questions

Metrics

2.0

Based on 142 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

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Email:

marketing@collingwood.co.uk

Location:

Collingwood House Earl Grey Way
North Shields
NE29 6AR

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Collingwood 1 star review on 25th March 2024

Anonymous

Collingwood 1 star review on 8th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good until you have a claim. They will not accept indemnity and make excuses that you've not reported on time. Record all calls and make a note of names. AVOID at all costs”

Helpful Report

Posted 7 years ago

Thanks for your review. I'm afraid we are unable to identify you from the details within the review. Please feel free to call us on 0345 370 0008 (local rate) or email claims@collingwood.co.uk. A member of our claims would be happy to discuss any issues you may have had.

Posted 7 years ago

“the worst insurance company ever. they take your money and never assist you and then lie to you and their attitude over the phone is the worst.”

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Posted 7 years ago

Good afternoon, we'd like to look into the communications you've had with us. Could you please email marketing@collingwood.co.uk with information to allow us to identify your records? Many thanks Collingwood

Posted 7 years ago

“It's was rubbish as hell they cancelled my policy for no reason of mine only because I never sent my logbook and they basically robbed me as they only refunded me back £10,99”

Helpful Report

Posted 7 years ago

Hi Elijah, We do state that these documents may be required, however without specific details, we are unable to comment further as to your specific review. Generally speaking, we would have sent multiple reminder emails and tried to contact you to get the documents before cancellation. You are more than welcome to contact us to get a more detailed explanation. Thanks Collingwood

Posted 7 years ago

Collingwood is rated 2.0 based on 142 reviews