Gladiator.co.uk Reviews

Name: Gladiator.co.uk
Rating: 2.31

2.3 Rating 112 Reviews

33 %

of reviewers recommend Gladiator.co.uk

Company Reviews

Questions

Metrics

2.3

Based on 112 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Write Your review

Tell us how Gladiator.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gladiator.co.uk 1 star review on 10th September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gladiator were fantastic in providing me with instant van insurance when I required it for my lease van, I'm a sole Trader electrician and to my shock my insurance was more than my lease but hey! After gladiator had insured me I had a call around 4 weeks after saying as I had a previous 6 points in 2015 (prior to insurance commencing) and had not mentioned my previous points ??? The insurance was Void. Therefore I had to begin a new insurance with another deposit of over £350 and the monthly payments would be higher by quite an amount . I Couldn't believe this as I had zero points on my licence. The next part is best: After adhearing to this and making the payments for Some time I sent the van back with a finished lease. My partner who set up the insurance and was allowed to pay and set up the direct debit with no contact of me was now not allowed to access the account and cancel the policy. Within the space of 12 days of non payment they have cancelled insurance and charged me two separate bills of over a £1000 !!! I'm already seeking legal Action on the matter and cannot believe the disgusting customer service I have had. Will advise everyone to stay clear of this insurance group.”

Helpful Report

Posted 9 years ago

“Cheapest insurance company, yes... But must be the worst customer service ever. Paid in full but they still took payments out of my bank like I was paying monthly. Rang on more than one occasion only to have them still take out more money. Woman slammed the phone down on me then put on there system I put the phone down on her ? Terrible, not happy...”

Helpful Report

Posted 9 years ago

“I phoned up for insurance today and was told by My multi car insurance that had a very good sister company that insurance vans This was not the case the young girl on the phone didn't have a clue when I give her the reg details of the van She said the van reg was wrong and did not come up with any details She was just hard work , I told her not to bother She said okay ,I would not be employing a person like this she has just lost the company a sale , Needs sacking or proper training it made me so mad and angry when I come off the phone You wouldn't think it was so hard to spend money Or just have a bit of customer focus Definitely would not recommend this insurance company”

Helpful Report

Posted 9 years ago

“Was promised a call to renew insurance ( not the first time had communication issues with them ) did not receive call back, will not be using them again , they need educating in people skills”

Helpful Report

Posted 9 years ago

“bunch of robbing pr!cks. Stupid over priced charges for changing details, cost me £128 because THEY cancelled my policy! will never use these W$nkers again”

Helpful Report

Posted 10 years ago

“In truth like most insurance brokers they try there very best to con people if you go on a compare site you might get a good quote until you speak to gladiator then they will con you Utter Rubbish”

Helpful Report

Posted 10 years ago

“good but never had to clam”

Helpful Report

(Van Insurance) - Posted 10 years ago

“They could not even insure a transit van ! With Perfect driver history ! Plus they have a Terrible customer service attitude”

Helpful Report

Posted 10 years ago

“Excellent service”

Helpful Report

(Van Insurance) - Posted 10 years ago

“very good”

Helpful Report

(Van Insurance) - Posted 10 years ago

“I found the price excessive. I have been driving for 40 years and my premium for a car (derived van) was more expensive than my son in law who drives a large van and has only been driving for 15 years. I needed the insurance quickly otherwise I would not have taken the policy out. I won't make the same mistake again”

Helpful Report

(Van Insurance) - Posted 10 years ago

“Worst cover ever”

Helpful Report

(Van Insurance) - Posted 10 years ago

“In my opinion, Gladiator Insurance company are as bad as the rest of the insurance companies I deal with. Every year at renewal time it is cheaper to insure any of my vehicles with a different company. I have not made any claims, it seems that your insurer likes to assume you will not bother shopping around. So much for loyalty and recognition of a claim free history. Getting hold of proof of no claims certificates can be a nightmare, and in my experience you are no different. i could not recommend you to anyone, the same as any other insurer I deal with. Sorry for this, but you asked for the feedback!”

Helpful Report

(Van Insurance) - Posted 10 years ago

“Just be careful if you have a car insured with Gladiator Insurance they will have your account set up as auto-renewal, they will auto-renew without informing you how much the premium is, then you have to jump through hoops to cancel it.”

Helpful Report

Posted 10 years ago

“The worst insurance company. The worst coustomer service .”

Helpful Report

Posted 10 years ago

“Do not use this company they are awful !!!!!!!”

Helpful Report

(Van Insurance) - Posted 10 years ago

“Policy not explained very well over telephone. Some information they held was inaccurate .”

Helpful Report

(Van Insurance) - Posted 10 years ago

“As ever drawn in with a competitive price but as soon as I needed to make any changes, the charges made it very expensive. Buyer beware.”

Helpful Report

(Van Insurance) - Posted 10 years ago

“Quickly an easy transaction”

Helpful Report

(Van Insurance) - Posted 10 years ago

“Good help full”

Helpful Report

(Van Insurance) - Posted 10 years ago

Gladiator.co.uk is rated 2.3 based on 112 reviews