Insure pink Reviews

Name: Insure pink
Rating: 2.18

2.2 Rating 114 Reviews

28 %

of reviewers recommend Insure pink

Company Reviews

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2.2

Based on 114 reviews


Customer Service
Communication Channels	Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am currently insured with insure pink and to try and get through to anyone on the phone is near impossible! I am currently on the phone at this moment trying to change my vehicle reg plate and have been in a queue for over an hour totally unacceptable!! This is not the first time this has happened!”

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Posted 6 years ago

“Tried calling, no one answers. Terrible company left me waiting over 2 hours yesterday and today and still no answer. Go elsewhere”

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Posted 6 years ago

“It is impossible to get through to this company on the phone. I have been trying at different times for two days. After waiting half an hour, I gave up. We have used this company for the last two years with no problems, so we are now wondering if they actually still exist. I just wanted a holiday insurance quote. We are now going to look elsewhere, as even if we did manage to take out an insurance policy with them, what are the chances of them answering the phone if urgently needed? They have lost two customers, we won't be bothering with them again. I would have tried the online page but it is not user-friendly, and I prefer to speak to a human being. But there aren't any. So go elsewhere!”

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Posted 6 years ago

“WISH I HAD READ THE REVIEWS BEFORE DISGUSTING COMPANY”

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Posted 6 years ago

“been trying to phone them for two days yes thats right two days bought a new car couldn't change insurance over nobody answering calls we had to pay for a days insurance with another company coming up to deadline still cannot get hold of this insurance company this is absolutely disgusting ... finally spoke to someone yesterday at 8.30pm after trying to phone them since 3.30pm and he couldn't deal with our new insurance and promised he would have some one phone back today and guess what???? NO CALL been on the phone again to them since 1pm today and its now 5pm and still on hold DISGUSTING”

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Posted 6 years ago

“What went right? absolute scam artists in conjunction with GO COMPARE I mean GO GET SCAMMED. AVOID THESE CRIMINALS AT ALL COSTS”

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Posted 6 years ago

“Great until we came to make a claim - couldn't get hold of anyone at insure pink when we were stuck abroad and when a 3rd party took over our claim they let it drag on for 3 months with me having to do all the legwork - this is despite the couple we travelled with being paid out by their insurance in 7 days. I filed a formal complaint about the whole farce and even when we were paid out in full 3 months later they said they think we had been treated fairly - I contacted their complaints department to ask they investigate but they said as we had now been paid out they will not investigate and the matter is closed - in my opinion avoid at all costs!”

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Posted 6 years ago

“Do not use this scam artist company!!! They will steal do extra hidden charges, worst customer service ever, steal money of your bank! Yes, I seriously mean that. Lie to you, try misslead you, try and treat you as in idiot and absolutely unhelpful. They will provide you with a bad service and charge you when you want to leave them! Meanwhile they will steal money of your friend's and family's account without permission and add extra charges on your insurance premium any chance they have and then blame you for paying them.. DO NOT USE THIS SCAM ARTIST COMPANY! They are currently under legal investigation!”

Helpful Report

Posted 7 years ago

“My daughter had a renewal letter sent to her asking for £386 for next year , she aske for a quotation to add her husband on , she got one and said she would get back to them as wanted to see what other companies may quote, her current policy had a day to expire . I telephoned Insure Pink to accept the offer of £386 , excluding her husband as she had not had the time to source other quotes, You would think this would be simple , not so.... it turned out that as she had said she was going to see what other companies might quote they assumed she was cancelling her quotation for next year, this was not the case and as a result gave her another fresh so called live quotation of £1006 . no explanation given as for the huge hike in the quotation . however much I tried to explain she did not cancel but merely wanted to see what other quotations she might get , they were insistent and refused to renew policy based on original quotation dated 10th March. My daughter has now taken her business else where... What a shame and surprise that this company can afford to lose customer in this manner . Tread carefully with this company .”

Helpful Report

Posted 7 years ago

“Warning...My insurance renewed in november 2016 or so i thought. Received a certificate of insurance and presumed everything was ok. in march of this year i was pulled over by a police car and told i had no insurance. The car was seized leaving both myself and my 80 year old mum whos just out of hospital stranded. I find out from insure pink the payment never went through although there were sufficient funds and they said they had wrote 1 letter to me to say so. This did not arrive so for 3 months i'd been driving without insurance. Ive had to pay £190 to retreive my car and i'm facing a prosecution for driving without insurance. Insure pink had my email address and my mobile phone no but chose to send a letter which didnt arrive and they think that is sufficient. Appalling.”

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Posted 7 years ago

“Don't touch any of the companys with a barge pole, they give you cheap quote then spend the next month hassling for information like you log book copy of, proof of no claims which is fair enough, both sides of driving licence and paper part which is not a legal part of licence any more so you have to get a code, all this had to be posted and what a surprise they did not get, sent twice still not get so they cancel insurance and after being told they would phone they did not and found out by email so now they can charge cancellation fee so not cheap and as far as I am concerned mis sold, so stay away don't want to insure you just want to rip you off”

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Posted 8 years ago

Insure pink is rated 2.2 based on 114 reviews