Insure pink Reviews

Name: Insure pink
Rating: 2.18

2.2 Rating 114 Reviews

28 %

of reviewers recommend Insure pink

Company Reviews

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2.2

Based on 114 reviews


Customer Service
Communication Channels	Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried calling three times today hung on for ages , absolutely ridiculous someone crashed into my car this morning and i cannot even get through to inform them , calling at 5pm told not to bother and hanging up due to no one to answer calls!”

Helpful Report

Posted 6 years ago

“Fuc...g shitt company dont trust it they cancel your insurance without telling you and then they say we request to cancel it and charge you so much money seriously this company is scammmmmmm Eewww disgustingg company ever”

Helpful Report

Posted 5 years ago

“ATTENTION. ..ATTENTION. ...PINK POUND INSURANCE COMPANY IS SCAMMMMMM....”

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Posted 6 years ago

“Been calling them for over an hour to update my vehicle details then decided to come and read reviews.I think will go elsewhere.”

Helpful Report

Posted 6 years ago

“I am currently insured with insure pink and to try and get through to anyone on the phone is near impossible! I am currently on the phone at this moment trying to change my vehicle reg plate and have been in a queue for over an hour totally unacceptable!! This is not the first time this has happened!”

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Posted 6 years ago

“Have no complaints & have had no need to involve insure Pink.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Don't touch any of the companys with a barge pole, they give you cheap quote then spend the next month hassling for information like you log book copy of, proof of no claims which is fair enough, both sides of driving licence and paper part which is not a legal part of licence any more so you have to get a code, all this had to be posted and what a surprise they did not get, sent twice still not get so they cancel insurance and after being told they would phone they did not and found out by email so now they can charge cancellation fee so not cheap and as far as I am concerned mis sold, so stay away don't want to insure you just want to rip you off”

Helpful Report

Posted 8 years ago

“Scammers!! I was looking for a new competitive Insurer and thought I would try one that donates to charity. After trying to complete the application online, the system would not allow me to populate my door number box therefore prompted me to phone the customer service number. The scam: If customer service have to fill out the application with you they charge a hefty admin fee. This time the call centre operative (based in South Africa) said that they would waiver the £25 fee as the fault was on the system?? So not only was I calling South Africa (initially, she was not forthcoming in stating that the call centre was based there) but also I should be grateful that they were wavering an additional £25 fee for admin even before I had completed the application for a new Policy. I did not initially realise that they were linked to Hasting Direct or I would have avoided immediately as they are a group of intimidating bullies. Avoid!! The top three companies recommended on Compare the Market all seem to be linked to Hastings Direct...Avoid if you want peace of mind!”

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Posted 4 years ago

“Waited 10 minutes waiting for my call to be answered gave up in the end . No travel option on website to do quote on line. Pink used to be a brilliant insurer for breast cancer patients, I recommended to all, but no more.”

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Posted 4 years ago

“I’ve called them three days in a row they up nearly 1hour to answer! After I got someone to answer he promised he will call back within one hour, it’s been 3hours and nothing. I’m on the phone now been waiting 50mins and still no answer. Customer service is rubbish.”

Helpful Report

Posted 5 years ago

“I took out a car insurance policy via a go compare site. 6 weeks later I have an email requesting further details. They said they had an issue with me being a housewife and should have said I was unemployed. They have now told me I need to pay an extra £290 - I can't belive it - will make sure I never get insured with them ever again - further more any potential customers WATCH OUT 111”

Helpful Report

Posted 5 years ago

“So easy to get my insurance,staff made it so easy,talked me all through it .thankyou pink insurance,will definitely,have you again”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Committed to buying insurance from them via Moneysupermarket. A few weeks later they sent me a letter in the post to say I still owed them over £200. All this whilst I was working out of the country so had no idea there was an issue. When I returned I found out they had cancelled my insurance so I tried contacting them via telephone but that was completely impossible as no one ever answers the phone. I am now in dispute with them over the whole affair, a customer has rights!! Do you think I have nothing better to do!! Truly a disgusting company with no customer service and do not honour the price agreed in the first place.”

Helpful Report

Posted 6 years ago

“I made a claim as I was involved in a car accident, they are so unhelpful! I chose to go through their chosen garage for the repairs and was quoted near £4,000.00 for basically a new bumper! I am left without a car! and still waiting to hear back from them after finding a garage myself who would do the work for over half the price they were looking for! When I last called to speak to them I was on hold for 1.5 hours before a very rude man answered me who told me I shouldn't have claimed in the first place! Its been two weeks since this all happened and its been horrible and they have helped in no way, if anything made the whole experience worse! Oh and to top it all off, My renewal was due so I rang for a quote as i always do and they wanted to whack £400 extra on because I have made a claim! Absolutely terrible company! Avoid at all cost!”

Helpful Report

Posted 6 years ago

“It is impossible to get through to this company on the phone. I have been trying at different times for two days. After waiting half an hour, I gave up. We have used this company for the last two years with no problems, so we are now wondering if they actually still exist. I just wanted a holiday insurance quote. We are now going to look elsewhere, as even if we did manage to take out an insurance policy with them, what are the chances of them answering the phone if urgently needed? They have lost two customers, we won't be bothering with them again. I would have tried the online page but it is not user-friendly, and I prefer to speak to a human being. But there aren't any. So go elsewhere!”

Helpful Report

Posted 6 years ago

“WISH I HAD READ THE REVIEWS BEFORE DISGUSTING COMPANY”

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Posted 6 years ago

“What went right? absolute scam artists in conjunction with GO COMPARE I mean GO GET SCAMMED. AVOID THESE CRIMINALS AT ALL COSTS”

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Posted 6 years ago

“Great until we came to make a claim - couldn't get hold of anyone at insure pink when we were stuck abroad and when a 3rd party took over our claim they let it drag on for 3 months with me having to do all the legwork - this is despite the couple we travelled with being paid out by their insurance in 7 days. I filed a formal complaint about the whole farce and even when we were paid out in full 3 months later they said they think we had been treated fairly - I contacted their complaints department to ask they investigate but they said as we had now been paid out they will not investigate and the matter is closed - in my opinion avoid at all costs!”

Helpful Report

Posted 6 years ago

“Do not use this scam artist company!!! They will steal do extra hidden charges, worst customer service ever, steal money of your bank! Yes, I seriously mean that. Lie to you, try misslead you, try and treat you as in idiot and absolutely unhelpful. They will provide you with a bad service and charge you when you want to leave them! Meanwhile they will steal money of your friend's and family's account without permission and add extra charges on your insurance premium any chance they have and then blame you for paying them.. DO NOT USE THIS SCAM ARTIST COMPANY! They are currently under legal investigation!”

Helpful Report

Posted 6 years ago

“My daughter had a renewal letter sent to her asking for £386 for next year , she aske for a quotation to add her husband on , she got one and said she would get back to them as wanted to see what other companies may quote, her current policy had a day to expire . I telephoned Insure Pink to accept the offer of £386 , excluding her husband as she had not had the time to source other quotes, You would think this would be simple , not so.... it turned out that as she had said she was going to see what other companies might quote they assumed she was cancelling her quotation for next year, this was not the case and as a result gave her another fresh so called live quotation of £1006 . no explanation given as for the huge hike in the quotation . however much I tried to explain she did not cancel but merely wanted to see what other quotations she might get , they were insistent and refused to renew policy based on original quotation dated 10th March. My daughter has now taken her business else where... What a shame and surprise that this company can afford to lose customer in this manner . Tread carefully with this company .”

Helpful Report

Posted 7 years ago

Insure pink is rated 2.2 based on 114 reviews