Staveley Head Reviews

Name: Staveley Head
Rating: 2.75

2.8 Rating 52 Reviews

44 %

of reviewers recommend Staveley Head

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2.8

Based on 52 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The most awkward and complicated insurance company on the market. In 30 years of driving this is the worst insurance company I've dealt with. The quote may seem competitive at first but look out for the devious small print. The cost will double before you know what's happened. Appalling customer service.”

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Posted 1 year ago

“AVOID, AVOID, AVOID, YOU HAVE BEEN WARNED”

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Posted 2 years ago

“Do not have any dealings with this company whatsoever, absolute rip off merchants, i had paid them upfront last September to renew my motorhome policy,but recently sold the vehicle and so rang to cancel the remaining insurance, only to be told that not only was there no refund for the remaining month's, but i would have to pay a £85 cancellation fee!!! Avoid them like the plague is my advice..,..I am now in contact with West Yorkshire trading standards regarding this outrageous situation.”

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Posted 2 years ago

“This Company will try anything to get you to cancel your policy. They make more money doing this and are making a business out of it. They will repeatedly ask for documents even though you have sent them. What this company are doing is tantamount to scamming. Avoid avoid and warn others. I am dealing with the Ombudsman about Staveley head owned by one sure.”

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Posted 2 years ago

“Absolutely wasted my time. This company is useless and not worth wasting your time with. I stated my no claims bonus when getting the insurance and shower proof but they weren't happy that it wasn't specifically camper van insurance. The no claims was on a ford transit which was a camper. Waste of time, effort and money. Use a different company.”

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Posted 5 years ago

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Posted 5 years ago

“Really bad service, have now been told that my insurance with them might not be valid should the Danish company go in to liquidation.... Really!!!”

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Posted 5 years ago

“they are very rude and hard t deal with... Avoid if you can!”

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Posted 6 years ago

“Stay clear of this firm, utterly incompetent - not even my insurer and they mistakenly wrote off my car when one of their customers drove into me. I only found out when BMW did part ex and background check - Staveley Head refused to talk with Axa to remove Cat C and I lost thousands as a result. Awful service and they still haven't even paid Axa for the repairs either! Avoid!!”

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Posted 6 years ago

“15 minutest on the phone for a quote cost £7 for the phone call absolutely disgusting.”

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Posted 7 years ago

“Poor”

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(Van Insurance) - Posted 8 years ago

“I renewed my van insurance and sent them my drivers license and counterpart as requested, they then asked me to get a code from DVLA i reluctantly tried to do this but i was technically unable to do this, they were pedantic to the extreme and not at all helpful to a customer of many years. I had to reinsure elsewhere ,Stavely Head then charged me £90 approx for the cacellation . To sum up the code request was added in after i took up the policy and £90 is a rip off especially as it was their pedantry that caused the problem.”

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Posted 8 years ago

Staveley Head is rated 2.8 based on 52 reviews