Staveley Head Reviews

2.8 Rating 52 Reviews
44 %
of reviewers recommend Staveley Head
2.8
Based on 52 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
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Anonymous
Anonymous  // 01/01/2019
Absolutely wasted my time. This company is useless and not worth wasting your time with. I stated my no claims bonus when getting the insurance and shower proof but they weren't happy that it wasn't specifically camper van insurance. The no claims was on a ford transit which was a camper. Waste of time, effort and money. Use a different company.
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Posted 5 years ago
Really bad service, have now been told that my insurance with them might not be valid should the Danish company go in to liquidation.... Really!!!
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Posted 5 years ago
they are very rude and hard t deal with... Avoid if you can!
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Posted 6 years ago
Stay clear of this firm, utterly incompetent - not even my insurer and they mistakenly wrote off my car when one of their customers drove into me. I only found out when BMW did part ex and background check - Staveley Head refused to talk with Axa to remove Cat C and I lost thousands as a result. Awful service and they still haven't even paid Axa for the repairs either! Avoid!!
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Posted 6 years ago
15 minutest on the phone for a quote cost £7 for the phone call absolutely disgusting.
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Posted 7 years ago
Poor
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(Van Insurance) - Posted 8 years ago
I renewed my van insurance and sent them my drivers license and counterpart as requested, they then asked me to get a code from DVLA i reluctantly tried to do this but i was technically unable to do this, they were pedantic to the extreme and not at all helpful to a customer of many years. I had to reinsure elsewhere ,Stavely Head then charged me £90 approx for the cacellation . To sum up the code request was added in after i took up the policy and £90 is a rip off especially as it was their pedantry that caused the problem.
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Posted 8 years ago
Staveley Head is rated 2.8 based on 52 reviews