WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing and very happy with showing the score and very helpful site”

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Posted 6 years ago

Hi, Thanks for the great review! Cheers, Vicky

Posted 6 years ago

“Yes I have had money reimbursed but would rather pay the low amount first and if my driving is bad it goes up. Unless u will loose customers on the first prices shown”

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Posted 6 years ago

Hi Clair, There is a discount applied when the policy is first bought. More discount can then be applied with safer driving behaviour. Thanks, Vicky

Posted 6 years ago

“Very reasonable and good customer service”

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Posted 6 years ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks, Vicky

Posted 6 years ago

“Amazing service”

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Posted 6 years ago

Hi Luke, We're so pleased to hear this. Thanks, Vicky

Posted 6 years ago

“Great customer service, really knowledgeable and my premium keeps going down. Thanks 😊”

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Posted 6 years ago

Hi, This is great to read! Thanks, Vicky

Posted 6 years ago

“I think wisedrive has made me a good driver”

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Posted 6 years ago

Hi Patrick, We're so pleased you're finding the policy helpful. Thanks, Vicky

Posted 6 years ago

“So glad I decided to change insurers and found this company! Absolutely amazing even got £100 for good driving!”

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Posted 6 years ago

Hi Abbie, Thanks for choosing WiseDriving. We're pleased you're happy with earning money off through safer driving. Thanks, Vicky

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hi, The service we provide is our main priority so thanks for validating our efforts. Cheers, Vicky

Posted 6 years ago

“My first insurance , everything such as registration, portal , black box was easy to set up. Communication is good, always receive emails and didn’t need to hold for long when I made calls . I have a black box, due to my driving being good in the the first two months . I was refunded back some premium which reduced my monthly payment . So this was a bonus .”

Helpful Report

Posted 6 years ago

Hi, Thanks for taking the time to leave us your feedback. We're so pleased you're happy with the policy so far. Thanks, Vicky

Posted 6 years ago

“Excellent helpful and great on savings”

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Posted 6 years ago

Hi Craig, We're pleased you're finding it helpful and happy with the savings. Thanks, Vicky

Posted 6 years ago

“Very good as long as u don't drive like a twat you are ok and I'm like the male driving Miss Daisy 😂😂😂”

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Posted 6 years ago

Hi Derek, We're pleased to read you're happy with the policy. Thanks, Vicky

Posted 6 years ago

“I think it’s a great idea to save money through good driving. But I feel like the driving tracker isn’t as accurate as it should be. My score keeps going down when I believe I’m driving perfectly fine, my score has never went back up but constantly drops I don’t seem why and maybe some information on that would be good!”

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Posted 6 years ago

Hi Luke, If you'd like to go over the scoring please send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 6 years ago

“When I changed vehicle on my insurance policy after an accident, it cost me £ 400. I will not recommend wise drive to anybody. Even the people on the phone were not of any help.”

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Posted 6 years ago

Hi Yakub, We're sorry to read this. Changing vehicles can change the cost of insurance as different vehicles are different prices to insurer. If you can send us a private response with your details we can go through this with you. Thanks, Vicky

Posted 6 years ago

“Really disappointed. I was late providing proof of no claims due to some confusion and now I am paying nearly double what I should be each month. I have tried to resolve this by email and get silence. I am cancelling my contract in the New Year.”

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Posted 6 years ago

Hi, Please send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 6 years ago

“hjkngyuhygygy”

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Posted 6 years ago

Hi Nj, If there is anything you feel we can improve please let us know. Thanks, Vicky

Posted 6 years ago

“Absolutely terrible customer service, sent out a telematic device that didn’t work and spent the next two months telling me it was my fault, issuing me with almost a letter every two weeks threatening to cancel my policy at my expense before finally accepting the box was faulty.”

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Posted 6 years ago

Hi John, We're sorry to read this. Please send us a private response with your details and we can discuss this with you. Thanks, Vicky

Posted 6 years ago

“makes me careful whenever am driving.”

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Posted 6 years ago

Hi, We're pleased you're finding the policy helpful. Thanks, Vicky

Posted 6 years ago

“So far excellent insurance company been refunded nearly £200 of my insurance due to having a good driving score and they dont just instant ban you for going a few mph over the limit.”

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Posted 6 years ago

Hi, Thanks for taking the time to leave us your feedback. We're pleased to read this. Thanks, Vicky

Posted 6 years ago

Hi, We're so pleased to read this. Thanks, Vicky

Posted 6 years ago

“Very good, refunds given when you drive well which makes you want to drive good”

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Posted 6 years ago

Hi Maja, Thanks for the great review and rating. Cheers, Vicky

Posted 6 years ago

“Everything you need is at your fingertips!”

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Posted 6 years ago

Hi, We're pleased you're happy with the policy and finding it useful. Thanks, Vicky

Posted 6 years ago

Hi, We're pleased you're happy with the policy and finding it useful. Thanks, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,550 reviews