Name: WiseDriving
Rating: 3.57

“There team demonstrated exceptional transparency, responsiveness, and support throughout the entire process. They guided me through each stage with clarity, transforming what initially felt overwhelming into something completely manageable. I greatly appreciated their honesty and open communication. I would confidently recommend them to anyone in need of reliable, trustworthy assistance.”

WiseDriving 1 star review on 9th March 2026

Helpful Report

Posted 3 weeks ago

“I am sharing my experience for anyone considering joining Wise Driving. I have been insured with Wise Driving since February 2024, when I purchased my first car. As a young female driver, I would not recommend this company—particularly to new or young drivers. Over the past two years, I have paid approximately £5,500 in premiums. During this time, I maintained an almost perfect driving score, consistently between 91 and 96. For the first year and a half, my experience was positive. The black box was not overly strict, and I appreciated being able to monitor my score online. However, after moving to university, I began experiencing an issue where, if my car was left unused for more than three days, the battery would be completely flat when I returned to it. This had never happened previously, as I used the car daily before moving away. I contacted Wise Driving to ask whether the black box could be causing the issue. Initially, I was told it would not. During a later call, another representative gave me permission to remove the black box temporarily to see whether the battery problem continued, and stated that a replacement box would be ordered as my current one might be faulty. I was told it would arrive within a week, with no mention of any charge. I was also asked to email a photograph of the box connected to the battery for review by the telematics team. I received no response regarding this. I subsequently replaced the car battery with a brand-new one and removed the black box while waiting for the replacement. The garage advised that the telematics device could be draining the battery, as no other faults were found with the vehicle. I provided this information to Wise Driving. During the period without the box installed, the new battery functioned perfectly and did not fail once, suggesting the device may have been the cause. A few weeks later, I still had not received a replacement. Instead, I was informed by email that my policy would be cancelled within seven days due to a lack of black box activity. When I called, I was told that no replacement had actually been ordered and that I would need to pay £45 for a new device. This was extremely frustrating, as I had removed and disposed of the original unit based on the earlier advice and had not been told there would be a charge. Wise Driving said they would conduct an internal investigation into my complaint. They later responded that I had only been told I would receive a free replacement if the telematics team identified a fault based on the photograph I had sent. They claimed no fault was found—although it is unclear how a battery-drain issue could be diagnosed from a single image, particularly when a qualified garage had suggested this was the likely cause. I paid for the new box so that my policy could continue. After installation, the problem immediately returned: my brand-new battery went flat again. At this point, I had already paid for: * A replacement battery * A battery charger * A new telematics device All while continuing to pay approximately £150 per month for insurance. When I contacted Wise Driving again to discuss cancelling my policy, which had only three months remaining, I felt there was little understanding of the situation. I raised safety concerns about potentially being stranded late at night if my car failed to start while travelling to and from my university job. The focus of the conversation instead shifted to the fact that I had not yet declared my new part-time employment, despite only just starting the role. I was told I would need to pay around £150 for a diagnostic test and that reimbursement would only be considered if the black box was proven to be at fault. As a student, I explained that I could not afford this. I was also informed that cancelling the policy would incur a fee of approximately £250. Even if the device were proven to be the cause, I was told this fee would still apply, despite Wise Driving being a black-box-only insurer. After paying roughly £5,500 over two years and maintaining an excellent driving record, I found the lack of practical support extremely disappointing. I have now arranged insurance with another provider, without a black box, at a cost £100 per month cheaper. Based on my experience, I would strongly advise others—particularly young drivers—to carefully consider their options before choosing this company.”

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Posted 1 month ago

“One of the turning points came when I started working with RANGEPRO.ORG. After weeks of frustration with poor support elsewhere, I was completely stuck. But RANGEPRO.ORG took the time to understand my situation, genuinely listened, and took meaningful action. They kept me in the loop with consistent updates and, in the end, helped me resolve the issue. Their support made all the difference.”

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Posted 5 months ago

“Very good cheap helpful”

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Posted 6 months ago

Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Sarah

Posted 5 months ago

“Upon reflection of my experience, I gained a significant insight into the importance of conducting thorough research on a company prior to engaging their services. I was appreciative of how CONQUAERO.CO not only acknowledged my complaint promptly but also took swift action to assist me in retrieving my funds. Their timely response not only alleviated my concerns but also underscored their commitment to ensuring customer satisfaction”

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Posted 8 months ago

“Upon reflection of my experience, I gained a significant insight into the importance of conducting thorough research on a company prior to engaging their services. I was appreciative of how CONQUAERO.CO not only acknowledged my complaint promptly but also took swift action to assist me in retrieving my funds. Their timely response not only alleviated my concerns but also underscored their commitment to ensuring customer satisfaction”

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Posted 8 months ago

“We were victims of a scam, but CONQUAERO.CO exceeded our expectations in helping us recover our losses. Their expertise and dedication were impressive, and we appreciate the tireless efforts of their team. From start to finish, the process was transparent and well-communicated. We're grateful for their services and highly recommend them to anyone who has fallen victim to a similar scam. Their professionalism and results-driven approach made a huge difference in our situation.”

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Posted 8 months ago

“Having my trading account suddenly inaccessible after a withdrawal rejection was terrifying. I was worried about my funds. But Mrs. Mercy and her support team were incredible. They managed to resolve the problem efficiently and helped me regain access to my account and funds. Highly recommended!”

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Posted 8 months ago

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”

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Posted 9 months ago

“I had to contact them three times to get back into my on line account. First two calls were unsuccessful at getting me into account. The third call was successful but the third customer service assistant was incredibly patronising and dismissed. I was made to feel quite stupid for not being able to get into my account when they had unregistered me 😳”

Helpful Report

Posted 1 year ago

Hi, We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further. Many thanks, Angela

Posted 1 year ago

“I Lost hope? That's where I was after a significant financial setback due to fraud. But then I found MR BENITO GABRIEL who is a recovery agent and everything changed. He dedication and knowledge were nothing short of astounding. The team’s diligence shone through as they meticulously analyzed my case, offering regular updates that truly eased my mind. Thanks to their cutting-edge methods tailored to my unique situation, not only did I recover my lost funds, but I also turned a profit in a timely manner. If you're in need of expert financial recovery services, look no further. 𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 1 year ago

“I lost both my hope and my hard-earned money when I fell victim to this dishonest forex broker. I went on a tiresome quest for justice out of desperation, but it felt like every path led to nowhere. At that point, M E R S E Y H I P***C O M. intervened and became my savior! Their steadfast commitment and knowledge quickly dismantled the web of lies and returned what was rightly mine. They appeared like a ray of hope and salvation amidst a sea of disappointment. Their unwavering dedication to justice and ceaseless efforts have left me eternally thankful!”

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Posted 1 year ago

“Quick efficient service”

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Posted 1 year ago

Hi Robert, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Many Thanks, Kathryn

Posted 1 year ago

“Great price compared to other companies and smooth transaction 🎉”

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Posted 1 year ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Many thanks, Adam

Posted 1 year ago

“I joined this company in 2023 investing €15k .I earned constantly and could upgrade to the €25k pack and then to €50k . After trading and making so much profit, withdrawals suddenly became very difficult. It says on their website that fund withdrawals will take around 3 days. I messaged support but no positive response until recently, I recovered my money with the help of a triangulation expert. Mrs. Roberts Recovery Teams is the best tech expert you need to help you recover your scammed or lost funds. They can be contact on Call/WhatsApp"" +1 8 5 6 5 4 9 7 4 6 9 Mail>> robertslee 618 @ gm ail . com ”

Helpful Report

Posted 1 year ago

We are sorry to hear you are upset. We would ask you to revise or remove your review however, as this appears to be a review for another company. Regards, Holly

Posted 1 year ago

“Vert good”

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Posted 1 year ago

HI Steven, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Lauren

Posted 1 year ago

“Easy to sign up”

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Posted 1 year ago

Hi John, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 1 year ago

“I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions.”

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Posted 1 year ago

“Cheap and easy terms”

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Posted 1 year ago

Hi Sean, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn

Posted 1 year ago

“Absolute con men! Acceleration scores were recored at 0 for a month. everything else was up above 90% I complained, they said nothing was wrong I complained again and their 8 week complaints procedure took 15 weeks! I got sent a new black box and acceleration scores started coming in, low but at least a value. They eventually responded to the complaint saying "we are unable to uphold your complaint" even though the new black box at least proved the first one was not recording acceleration at all. I spent an hour on the phone to their complaints department when they repeated "we are unable to uphold your complaint". I said by stating that they are falsifying records as we had proven my complaint was correct. The complaints person refused to let me speak to a manager as they "are not the face of the company". I told her if she put on record my complaint was not upheld then they were falsifying records, she refused to do anything or let me speak to anyone. These guys are conmen, willing to falsify records willingly for their own profit! NEVER TAKE OUT INSURANCE WITH THEM. THEY WILL SCAM YOU!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. While I understand you remain unhappy, and without going into specific details regarding your complaint, I can confirm that a full investigation was completed. At no stage did we identify any issues with the data collected. We have provided full details within your complaint regarding the specific of what occurred. As you remain unhappy with the outcome of your complaint, I have noted this; however, no further investigation will be conducted. It is always unfortunate when a customer remains dissatisfied, but we are confident in the thoroughness of our investigation and outcome. Many thanks, Angela

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

WiseDriving Reviews

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