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Gecko Custom Reviews

4.5 Rating 122 Reviews
B-
Happiness Grade
Read Gecko Custom Reviews

About Gecko Custom:

With more than 5 years working in the e-commerce field with the motto Best Service - Unique Items - Right Time, we have been bringing to our customers qualified products and unique designs with all dedicated service from GeckoCustom Team. We always keep an eye on the latest trends for such kind of our products and continuously improve our products and out our customer's wishes first.

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Gecko Custom have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

100.00%
Industry Average
The wind chime were nice but the price was a big pricy for the product received.
- Anonymous
I have to admit I was a little concerned about this shirt. I didn't know what to expect about size, quality, etc. However, it's beautiful! The fabric is soft and good quality, color is really nice, pictures clear. I can't wait to give it to my husband in a few days for his birthday! Thank you for a quality product at an affordable price!
- Becky Coughlin
A

Delivery - Fast

100.00%
Industry Average
Great shirts and amazingly quick delivery!
- Matthew Gehm
Quality and quick delivery were on point!
- Tracey White
The product received was of high quality and looks great! The photo transfer on the Hawaiian shirts was somewhat faded but is still discernible. The order process was excellent, including the two special requests I had. Delivery was prompt. The only complaint I had for both the Hawaiian shirt and t-shirt is sizing. They both came smaller than anticipated (ordered XL and L respectively) and am worried they won't fit.my two recepients.
- Lori Lumley
F

Refunds - Difficult

0.00%
Industry Average
Love the item. Customer service is awful. Ordered 5 tassels for all the children graduating and received one. Haven’t heard back from customer service. I sent the pictures in as requested.. still nothing. I need to hear from you all or have to submit a request from my card for a refund.
- Anonymous
Very bad.Ordered 4 personalised glasses .One came only in good condition.texted were mixed up on 2 dif type of glasses and the print was very bad.have no my order that i placed,no refund..costumer service very bad,not helpful at all.Very disapointed
- Anonymous
Ordered a size 3X looks like a size medium at best! Waste of money. Would like a refund as these swim shorts are useless to me now, but I’m not going to hold my breath. I was not able to upload a photo because your site won’t let me, of course. But the waist measures 17 inches!!!
- Pam Turner
88.89%
Industry Average
Awesome, quality merchandise, fast service
- Anonymous
Love these products. Great service
- Anonymous
I was told to contact customer service, but they have ignored my requests to withdraw.
- Silva