Gecko Custom have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very well made. Beautiful and a great price
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- Anonymous
“
The wind chime were nice but the price was a big pricy for the product received.
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- Anonymous
“
I have to admit I was a little concerned about this shirt. I didn't know what to expect about size, quality, etc. However, it's beautiful! The fabric is soft and good quality, color is really nice, pictures clear. I can't wait to give it to my husband in a few days for his birthday! Thank you for a quality product at an affordable price!
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- Becky Coughlin
“
Good delivery service, only took a couple of weeks. Nice design and quality of t-shirts were great! Actually bought 3 for father days gifts & I'm sure they will like them too!
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- Anonymous
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My order was great. My order was exactly what I ordered. The only drawback was delivery took longer than expected.
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- Anonymous
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Great shirts and amazingly quick delivery!
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- Matthew Gehm
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Ordered 9 t shirts on July 12. They still haven’t shipped. I don’t want them anymore. I just want my money back. This company is run stealing. No one will respond to their emails regarding a refund.
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- JM
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Love the item. Customer service is awful. Ordered 5 tassels for all the children graduating and received one. Haven’t heard back from customer service. I sent the pictures in as requested.. still nothing. I need to hear from you all or have to submit a request from my card for a refund.
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- Anonymous
“
Very bad.Ordered 4 personalised glasses .One came only in good condition.texted were mixed up on 2 dif type of glasses and the print was very bad.have no my order that i placed,no refund..costumer service very bad,not helpful at all.Very disapointed
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- Anonymous
“
Well made. Absolutely adorable. Fast service.
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- Anonymous
“
Great customer service. Beautiful work as it’s shown on website. I love mine so much and I have to order a second one.
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- ""
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Excellent service. Great product. Well worth the money. Arrived earlier than promised.
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