Gecko Custom have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great quality product at a reasonable price. Service was excellent. Kept well informed of progress and delivery.
”
- ""
“
Very well made. Beautiful and a great price
”
- Anonymous
“
The wind chime were nice but the price was a big pricy for the product received.
”
- Anonymous
“
Great quality product at a reasonable price. Service was excellent. Kept well informed of progress and delivery.
”
- ""
“
Great purchase - service - delivery
”
- ""
“
Good delivery service, only took a couple of weeks. Nice design and quality of t-shirts were great! Actually bought 3 for father days gifts & I'm sure they will like them too!
”
- Anonymous
“
Ordered a custom order of cups for my son’s graduation party. Did not receive them in time contacted them. It’s been over 4 weeks still have not received them. They do not offer valid tracking information. Really upset that they will not refund me even though I got them for this party and now I won’t be able to use them. Do not use this company. Buyer beware you probably won’t receive it in time.
”
- Anonymous
“
scam ordered 250th banner , says add second at discount , i did , shows up as a 6 by 6 sticker ..wtf...asked for 50, % refund offered 10% ...really ?? stay away !!!!!
”
- Lee
“
They claim a size US 7 in women's is a size 39/40 which it clearly is NOT! Look at any conversion chart and you will see a size 7 is a size 38 in Asian sizes! They are not willing to refund or redo these slippers.
”
- Anonymous
“
Great quality product at a reasonable price. Service was excellent. Kept well informed of progress and delivery.
”
- ""
“
I have ordered several things from Gecko Custom and have been very pleased. Easy to order, good qualty, great customer service and fast shipping.
”
- ""
“
Great purchase - service - delivery
”
- ""