Getlaidbeds.co.uk Reviews

4.4 Rating 2,202 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

How quickly does Getlaidbeds.co.uk resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 64% of reviewers feedback is Getlaidbeds.co.uk resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

88.41%

Industry Average

“ I ordered a bed and mattress from Get Laid afew years ago (mainly because I liked the name of the company lol). I was super impressed with the bed frame and the finish of the wood. The mattress did develop a dip after a couple of years but they replaced it for me under warranty. Service is 10/10. Beth dealt with the replacement of my mattress under warranty and it was as simple as a few emails. Thank you!! ”

- Matthew Shaw

“ Excellent service, George was extremely polite, friendly and helpful other phone. Ordered two extra slats after speaking to him. Great choice of colours. ”

- Sarah Harris

“ Upon notifying customer service, who were very helpful we were informed that it would be our responsibility to repackage the mattress in order for it to be collected and replaced. ”

- Steve Mucklow

Getlaidbeds.co.uk Reviews

Customer Service - Good