Gettransfer Reviews

3.6 Rating 1,626 Reviews

65 %

of reviewers recommend Gettransfer

3.6

Based on 1,626 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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I want my money back. Booking n. 16223220

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Asked by Mercedes (1 month ago)

I need to cancel my booking, request #6817604, Barcelona Airport to Oriente Atiram Hotel Ramblas Barcelona for 18 July 2020. Paid $103.00 US. Used Visa. Please issue a refund per your cancellation policy. Email is jwmurphy27@gmail.com Phone (US) 774-301-3662. Thank you

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Asked by James Murphy (4 years ago)

I always use Gettransfer I always use Gettransfer, whether i am flying EU or Asia Its the safest transportation for me ! I am using one of the drivers Promo Code and i get 10% of discount whenever i use Gettransfer service, i can share it with you since its gonna give you discount . I have a Promo code - ELOGTR3

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Asked by Devid (4 years ago)

My confirmation number is 5157603. I have not received anything from you. I just check my visa & got the number. Could you please send info as to where we meet you etc.in Lisbon tomorrow night at 9:40

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Asked by Marilyn Doucette (4 years ago)

I hope everyone else get to see their poor services, as a driver I can guarantee you that they care less about their passenger once the payment is complete. No reliability at all. Very poor and pathetic customer and carrier service

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Answered by Samuel (4 years ago)

I get more than 90 e-mails in one day from getrasfer since july. Every day!!! I subribed, whrote mails, asked them to delete me from the database.... we are september now. Still recieving so Manu mails every day. Does anybody know what to do?

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Asked by Elke (4 years ago)

Please clarify whether you are a carrier or passenger. In any case you can log in to your account and set off a checkbox "receive notifications by e-mail". This way no automatic e-mails will be sent to you.

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Answered by (4 years ago)

I'm thinking of booking a taxi for travel fro York, Uk. to Birmingham, uk. Is it possible to make the payment to the driver?

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Asked by MAHENDRA VERMA (4 years ago)

Sorry for the late reply. The payment can only be made online.

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Answered by (4 years ago)

Don't even use them because if there is a cancelation or any change in your schedule, you will NOT be refunded. Take an advise from a driver who cooperated with these scum bags

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Answered by Samuel (4 years ago)

I thinking of get your service at Charles de Gaulle terminal 2a to take me to the centre of Paris But I am not sure where to pick up your service at the airport Please come back to me with the information Thanks

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Asked by Charles Busuttil (4 years ago)

We apologize for the late reply. You can request meeting with a name sign and our driver will meet you at the arrivals hall with your name written on a tablet.

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Answered by (4 years ago)

As a driver I do NOT recommend you using them at all cost. Try to find a local company where they take your business more seriously. GetTransfer will take your money and if there is any change, they won't even bother calling you, they will send you a junk mail that you might not see and end up stranded at the airport.

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Answered by Samuel (4 years ago)

I have booked for transfer trip from Santorini airport to the town of Fira Where can I locate the pick up point at the airport Charles

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Asked by Charles Busuttil (4 years ago)

ок ОК ОК ОК ОК ОК ОК ОК

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Answered by natasha (4 years ago)

if we ask for a transfer with babyseat, does the car really bring it?

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Asked by Ana M (5 years ago)

We apologize for the late reply. Our carriers bring boosters and child seats as requested by you in the booking.

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Answered by (4 years ago)

Try and use local transport company and avoid get transfer at all cost. The reason why they are an online platform without any direct contact on the ground with their drivers, so of their drivers are not even licensed to carry passengers, so if the driver shows up with no child seat, you and him have to figure it out and don't even bother to have GetTransfer involved because you won't have an answer and you won't be refunded either. Again as a driver my advise is AVOID AT ALL COST

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Answered by Samuel (4 years ago)