GetYourGuide Reviews

1.4 Rating 352 Reviews

8 %

of reviewers recommend GetYourGuide

Company Reviews

Questions

Metrics

1.4

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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If the guest book online day pass and paid how the outlet team will settle the bill

Helpful Report

Asked by saty (3 weeks ago)

I am inquiring about the difference in costs between two private tours from Osaka/Kyoto to Hiroshima and Miyajima. one is $1017 and the other one is 1409$ How much does it cost for 2 participants .It says upto 6 people

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Asked by Rini (1 month ago)

My Wells Fargo credit card payment is not being accepted. I want to use that card. Is the problem with my bank or with GYG?

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Asked by Susa Lundeen (3 months ago)

If my booked excursion is at the same time my cruise ship is expected to arrive at port, will they give a certain time window at pickup?

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Asked by K (4 months ago)