GigGear Reviews

Name: GigGear
Address: Unit B St James Centre,East Road,Harlow,Essex, Harlow
Rating: 4.93

4.9 Rating 1,823 Reviews

99 %

of reviewers recommend GigGear

Company Reviews

Questions

Metrics

4.9

Based on 1,823 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 432900

Email:

sales@giggear.co.uk

Location:

Unit B St James Centre,East Road,Harlow,Essex
Harlow
CM20 2SX

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GigGear 5 star review on 31st August 2020

Miss Elaine Salisbury

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just bought a t-shirt, it arrived as described and quickly. Thanks very much. Nice quick and easy.”

Helpful Report

Posted 2 years ago

“Very knowledgable helpful staff, very patient too as I tried out so many amp variations. The only reason it’s not 5 stars is two fold: 1 they only had limited stock to try out at the time which was straight after lockdown so not their fault. And 2: I found my items cheaper elsewhere after I bought them. However they did match the price when I told them, so all good in the end. Highly recommend them though!”

Helpful Report

Posted 2 years ago

“Friendly knowledgeable staff, keen to help, support and guide. Great range of guitars (elecs, semi's and acoustics), amps and accessories. Plus drums, keyboards, wind instruments too. From beginners to high end, all price points catered for.”

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Posted 2 years ago

“Good servive”

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Posted 3 years ago

“I was very happy about your service and l believe it will continue always. Thank you”

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Posted 3 years ago

“Came as expected”

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Posted 3 years ago

“I really like the website - easy to navigate and find things My one and ONLY criticism is that, on the website, it would be good to have a few people (who are music experts - that know what you want or need and what things are), running some chat boxes, to help you find what you want/ need.”

Helpful Report

Posted 3 years ago

“Great Service, Wrong Bag I recently bought an Epiphone es339Pro from Gig Gear but forgot to order a case - or a gig bag. I went on the website to order an Epiphone Premium Gig Bag, but they are out of stock. I called GigGear and was told that there was no way of knowing when they would be back. He recommended an alternative of better quality and despite being a bit more money, he would send it without any additional cost. I asked if it would fit and was told it would, so I OK’d the purchase. When it arrived, it was soon apparent that it does not properly fit. I can just about zip it up, and if I were to use it extensively, it might suffer from the wear and tear. I rang up to tell Gig Gear this, but was assured that the bag I bought was often purchased for use with this guitar. I accepted this, mostly because of the hassle of retuning it. The bag is a good quality one, and though the fit is snug, it should meet my needs. But it was not an ideal purchase experience.”

Helpful Report

Posted 3 years ago

“Délai initial non respecté...”

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Posted 3 years ago

“Ordered some Fender screws and they came in good time. Easy and pleasant to deal with.”

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Posted 3 years ago

“Delivery was delayed because of stock but gogear were excellent at keeping me informed”

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Posted 3 years ago

“Good customer service.”

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Posted 3 years ago

“It’s good but it came with a few scratches and very dusty”

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Posted 3 years ago

“Order took slightly longer than expected, however on contacting I received a swift response and the item was quickly dispatched.”

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Posted 3 years ago

“Great personal service in store - really knowledgeable and helpful. Not always the cheapest but I trust their opinions and will be buying again along my musical journey.”