“Delivery came earlier than expected so I was worried they had made a mistake and would want it back the same week as I had only booked the dress for 4 days but this wasn't the case.
Also they no longer take returns at Australia Post, there were no locations in regional Victoria where I was stay and the only places near my home for drop off were newsagencies that are closed on Sunday the day it was due back but once again it turned in to a non issue as they allowed me until Monday to return it once the Newsagent's reopened. These logistics could be better explained but overall I am still happy I hired rather than bought and will use GlamCorner again.”
“I love being able to book a back up dress (which is the one I wore) and the simple, easy postal method. Also, the dresses were in excellent condition.”
“Easy service, fast delivery and really useful way of ensuring you have new outfits at a fraction of the cost.
My one negative feedback is that when you choose a dress that doesn’t fit, and return without wearing, you don’t get refunded but only store credit. I suppose it’s fair given no one else could hire it but I’d definitely prefer a refund and I think it could encourage more people to try this.”
“Won’t use agin. They messed up the return package parcel, then asked me to pay for the return express post but never paid me back for the postage although it’s part of the hire agreement.
Yeah nah, not impressed. Won’t use again.”
“GlamCorner provides such a great service and ensures sustainability which is really important these days. I always used to make the mistake of buying expensive dresses that i’d only wear once because I’m not a dressy person and only wear them for formal occasions. Having the option to pay a very fair price to wear a beautiful dress from GlamCorner and also have a back-up was perfect for my situation. The dresses arrived super fast and returning it was easy via Sendle. I will definitely be using GlamCorner for my next occasion. I wish I had known about them for all the precious occasions I’ve attended.”
“The Glam Corner service is so seamless. They always send the dresses early so you don’t panic they aren’t going to fit and you’ll be left with no back up plan. Beautiful dresses and always clean. Return process easy.”
“I have once again today had to contact GC as I placed an order a week ago.... and still have not even recieved a dispatch notification. I needed these items for this weekend - this is really really poor form on the part of GC. These sort of delays are happening more and more often. Items are also very frequently not available even though you chose them and place an order - you very often get an email to say item is not longer available and to choose other replacement styles. This once again causes even more delays with the ordering process. Hardly any new items are ever added to the membership pool....all designer items(few that there are) are old and have been worn for years - I know as I have been a member of GC for many years.... same items being recycled over and over again. All reviews on items are on average 3-4 years old....as that's how long most of these items have been in circulation. No proper designer items such as Camilla have been added to the membership pool in years. It is almost like GC does not have any interest in the original members that helped GC get to where it is now. It seems as if it is a conscience effort to try and phase out the original membership plans....sad state of things.
Update : It has been 10 days now since this order was placed. What happened to 2 day dispatch?? I have missed out on all my outfits for events last weekend because of these delays. Not to mention the pure frustration on not even getting responses for more then a week despite numerous queries. What is GlamCorner doing to compensate customers for this? What is the point of a membership if you cannot even get items from the company?
It is obvious to see that GlamCorner is have major operational issues - all the negative reviews in the past few months on trustpilot bear witness to this.
GlamCorner needs to be honest and upfront.... and if we need to cancel our monthly memberships, then so be it. But we need accountability from this company. This is day 11 after placing my order.... and I have been told that I will still be "notified" once the order is dispatched. Will i even have items before this weekend? Or is this weekend also written off like last weekend? Very poor form!!!
Also interestingly to note - I put a negative review for GlamCorner on their website - it was conveniently "removed" off their site... makes you wonder how real any of their positive reviews actually are. Now let's see how long this review manages to last.”
“GlamCorner have such a chic, extensive range of outfits for a range of occasions and dress codes. They have been my go-to hire place for weddings, milestone birthdays, my engagement party and their back-up dress option for a small extra fee has saved my bacon on multiple occasions. Their shipping is fast, seamless and every outfit I've ever received has been in impeccable condition with no stains or loose/broken fastenings.”
“Really disappointed with the communication, I have tried to reach out multiple times through multiple communication about issues with my order and haven’t had any responses. Won’t be ordering again.”
