“
According to Directive 2011/83/EU, Article 16, section e, returns can only be refused for sealed goods if they are unsuitable for return due to health protection or hygiene reasons and have been unsealed after delivery.
”
- Lancewell
“
I now wish to return this item, which there is a returns form, but no returns address.
”
- SC
“
FRAUD with their returns - Return delivered, but GLAMIRA refuse to collect the package back.
”
- K.V.
