“Having to wait two weeks for a windscreen is unacceptable . The operative who carried out the replacement was efficient and pleasant.
I won’t be insuring with Admiral again or any other insurer who uses One Call.”
“Had to wait over two weeks for my rear window to be fixed. Not acceptable.
The two stars as only for the fitter who came out. Very polite and great to deal with.”
“Had a claim booked taken taken three weeks for first booking date on the app. When fitter arrived new glass damaged by loaders on vehicle. Fitter advised to wait until end of day when he would report it. I didn't wait and contacted direct rebooked got to wait another 5 days. Nearly 4 weeks to replace a windscreen. Very poor as far as I'm concerned. my vehicle is the only transport I have. I have had windscreens replaced on other vehicles before next day so I think you need to up your game and use multiple suppliers. My vehicle is not a one off special it is an amarok. I chose one call because someone I knew said you are great hopefully he does have to use your services.”
“The guy that fitted the glass was brilliant, nice and polite, genuinely nice guy. The windscreen provided is of cheap quality and doesnt fit properly, not his fault but the company should be gobing the proper windscreens if charging a crazy amount for excess”
“Booked the windscreen in for repair a week later. I had to borrow a car to get to work on the day of fitting I had also booked my car in for an MOT two days after the fitting. They called me up to cancel and rearrange.i the had to rearrange the MOT and borrow another car to get to work.This was really annoying to say the least.
To be fair the fitter turned up on the day and did a good job.”
“I have been trying to call yous again, I seem to hear the engine more in the middle of the bottle of the widow, I don't feel it as been fitted properly or he's messed with my engine, witch I don't believe would be the case.”
