Go Outdoors Reviews

“ I returned to the store to request a refund for the membership but was refused. ”

“ Appalling company. They advertise goods online that are never in stock charge postage and not refund. They also charge for membership if you are a new customer trying to order an online item shown as in stock but clearly not in stock. This company is disgraceful in how it handles online orders. AVOID LIKE THE PLAGUE ”

“ buying on line is just appalling , very little stock , what does come is wrong , you pay for postage , items so cheap try getting them ? , keep offering sale items but out of stock , then try getting a refund , customer service is around 45 mins on the phone then you have to try to get a refund , by far the worst company to deal with . ”

“ Worst service out. Ordered an item said it had been sent, but it wasn't at all the store didn't even bother. Told to re-order it did that and again didn't receive. Now they don't sell it. Total ripe off. They didn't refund me postage. ”

“ Went into Stocksbridge shop & with a Managers agreement (Lucy) bought 2 similar items from their stock on the understanding that when the C&C items finally arrived they would return & create a refund. ”

“ Ordered a gift card for £30, no notification of delay to my order. Called up and could only offer me a refund. Poor excuse for customer service and no care given. ”

“ It has taken many attempts to get a reply about a refund for a return that was not collected only to be told the refund can only be issued over the phone by giving card payment details again. ”

“ Shocking customer service they sent the wrong item could be 10 days for return then have to wait for refund before I can re order can’t complain as it’s a generic bot I asked for complaints department it no longer receives emails never use them again online ”

“ refund is problematic. ”

“ I was told that once received in the warehouse a refund of £338 would be given after 14 days. ”