Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,070 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Dalalnishad

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept crashing and restarting during quote retrieval. Used a different competitive website to get My insurance”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Unsuccessful application via website and follow up on phone”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I feel I was let down. I was attracted by the offer of discounted dining, however, it was not until my money had been taken by you that I found there were NO participating venues anywhere near me. To add insult to injury I would have to pay you again if I cancelled to go with another provider who do a better dining deal!!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hi Johanna, Thanks for your review. We will contact you directly to discuss any queries you may have. Regards, GoCompare.

Posted 6 years ago

“The price you give isn’t the price you pay not one insurance company come up with the goods the other site I went on gave you the price and that was the price you pay”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks, GoCompare.

Posted 6 years ago

“Went to do a van insurance quote. Accepted the quote and paid the amount asked, just to be told that payment wasn't taken and that I was to ring a 0333 number to finish my claim.”

Helpful Report

(Van Insurance) - Posted 6 years ago

Hi Phillip, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Many thanks, GoCompare.

Posted 6 years ago

“I don’t like you”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Vasile, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Thanks, GoCompare.

Posted 6 years ago

“It’s impossible to get a normal quote on online from insurers to make van insurance with hire and reward option with 8 years of accident free full EU licence...Ridiculous... Instead they call like no tomorrow and harassing on private phone.”

Helpful Report

(Van Insurance) - Posted 6 years ago

Hello Barcsay, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Many thanks, GoCompare.

Posted 6 years ago

“COULD NOT CHANGE DETAILS ONCE ENTERED ON THE SITE”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Waited far to long for the phone to be answered 30min then the assistant not very interested”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Desmond, Thanks for posting your review. We will contact you directly to see how we can help you and answer any questions you may have, Kind regards, GoCompare.

Posted 6 years ago

“All quotes where at least £50’dearer than the other compare sites 😩”

Helpful Report

(Home Insurance) - Posted 6 years ago

“The insurance company all put up prices as you gAve more information and some were asking for so much information which I have never heard of”

Helpful Report

(Car Insurance) - Posted 6 years ago

“wrong driver on policy”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello James, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 6 years ago

“Price is unacceptable it’s more expensive then I renew from last insurancer”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Couldn’t get insurance documents to collect new car on 1st September as nowhere does it state that it can take up to 24hrs to be able to retrieve certificate of motor insurance. Stressful time will never use again as what’s the point in online documents if you can’t access them?”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Cerys. Thanks for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“absolute rubbish, I have tried to purchase a new car insurance policy with one your companies hastings premier, It will not activate the actual purchase, I have phoned and they want a further £12.50 to book by phone. hugely disappointing.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“It was a total waste of time, the quote i was given was doubled by the time i got to the end!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Hello Glyn, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“The web price was £100-27 but when I phoned them to take out the policy they said the price had gone up to £104-82. I was in a rush and did not have the time to argue, but I will NEVER use the site again or buy any Halifax product!”

Helpful Report

(Home Insurance) - Posted 6 years ago

Hello Paul, Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

“So, two days after requesting a call back, I get one. Only to be kept on the phone on the line for over 5 mins despite having given a name of the person I was being transfered to. What sort of company are you that treats potential customers this way.”

Helpful Report

(Van Insurance) - Posted 6 years ago

“I asked for a call back with question to proceed but still waiting.”

Helpful Report

(Van Insurance) - Posted 6 years ago

“I got a quote for a Partner using a work email a few years ago; now I cannot use that email for my own quotes. I thought I bought home insurance for me and it reverted back to her so I have had to cancel that one and use a different email.”

Helpful Report

(Home Insurance) - Posted 6 years ago

Hello Graham. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have. Kind regards, GoCompare.

Posted 6 years ago

Go.compare.com is rated 4.6 based on 39,070 reviews