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Go.compare.com Reviews

4.6 Rating 39,095 Reviews
93 %
of reviewers recommend Go.compare.com
Company Reviews Product Reviews
48,306
 Questions Metrics
4.6
Based on 39,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Go.compare.com Reviews
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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Mike D
Verified Buyer
“I was able to get a very affordable quote that gave me the cover I needed. The whole process was very easy and web site easy to navigate.”
Helpful Report
Posted 5 years ago
Glen Collins
Verified Buyer
“Cost of phoning them is unnecessarily expensive. I opted to chat to them online but you have to complete a form before you can. Problem is, this form would not let me enter the details that they were asking for. VERY POOR COMMUNICATION or lack of it. I’m not impressed.”
Helpful Report
Posted 5 years ago
Hi Glen, Thanks for leaving your feedback. It looks like you may be confusing us for your insurer. GoCompare do not have a chat service at present and our telephone number is a local landline rate. If you need any assistance getting in touch with your insurer please let us know and we can look into getting you in touch. If you require any further assistance, please let us know by email at customerservices@gocompare.com or by phone at 01633 654 019. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.
Posted 5 years ago
Anonymous
Verified Buyer
“In the past I have accepted renewal figures after a modest haggle. In dealing with Gocompare I now realize that I was being taken for a sucker. A quick check with Gocompare has saved me over £200! Pass it on!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“comparison”
Helpful Report
Posted 5 years ago
Tom Taylor.
Verified Buyer
“Everything that you need to make informed choices on your car insurance is readily available at gocompare, from multiple quotes and insurer ratings and different policies. A must for people wanting to save money but still get great cover. Top marks. Tom.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Extremely good”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy from start to finish.👍👍”
Helpful Report
Posted 5 years ago
George Robertson
Verified Buyer
“Quick and simple help”
Helpful Report
Posted 5 years ago
Maureen Mooney
Verified Buyer
“Easy to use 1st class”
Helpful Report
Posted 5 years ago
Patricia Roberts
Verified Buyer
“Very easy to find the policy l wanted. Simple to follow from start to a successful completion!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good easy to use quick. Got a much better price”
Helpful Report
Posted 5 years ago
A Hunter
Verified Buyer
“Speedy way to find suitable cover”
Helpful Report
Posted 5 years ago
Ian Saward
Verified Buyer
“I just hope my name is right on the insurance form”
Helpful Report
Posted 5 years ago
Hi Ian, Thanks for leaving your feedback. Your policy documents will be sent by your insurer directly, GoCompare do not receive these. If you need make any amendments to your documents, please get in touch with them directly. If you require any further assistance, please let us know by email at customerservices@gocompare.com or by phone at 01633 654 019. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.
Posted 5 years ago
Anonymous
Verified Buyer
“I had a problem accessing my policy and the call centre were very helpful”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I think Gocompare did well and I wanted to take advantage of your Excess Cover £250 grant. Your site proposed Hastings Insurance which has a good offer. I was presented with two offers Hastings Essential and Hastings Direct. I chose Direct and worked to the end of the quote where I applied for two additional features. The Hastings website came back to me and offered a better deal with Hastings Premier which was attractive to me. I left the site and came back later to retrieve the Premier offer but couldn't find it at all with several different attempts. I tried to raise this with Hastings Chat but twice no respondent was available and I received website advice "Leave a message" but there was nowhere on their website where I could leave a message. Hence I abandoned GoCompare and Hastings and fixed insurance with my existing supplier. It's a shame because I found the Hastings offer superior.”
Helpful Report
Posted 5 years ago
Hi, Thanks for leaving your feedback. Unfortunately as you have obtained a quote with Hastings Premier directly on their site, GoCompare cannot view these details. To discuss this quote further you would need to speak with the insurer directly. If you require any further assistance, please let us know by email at customerservices@gocompare.com or by phone at 01633 654 019. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.
Posted 5 years ago
Anonymous
Verified Buyer
“It was easy to arrange insurance with Darwin from your website. They were however unaware of £250 excess credited and there were various excesses for any claim items. I've sent an email giving details.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Hassle free and user friendly website for car insurance quotation and finding very competitive quotes.”
Helpful Report
Posted 5 years ago
John Mogs
Verified Buyer
“Very easy and previous details saved”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very happy with price quoted and found the form we filled in straight forward. Have now insured our car. Thank you Gocompare.com”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy to use with successfully result”
Helpful Report
Posted 5 years ago
Go.compare.com is rated 4.6 based on 39,095 reviews
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