“wrong size… need to exchange. Will not let me do so after 3 days. Recd on Friday. contacted on Mon.
Really crappy that it took 3 weeks to get the shoes, yet this company only gives you 3 days to return or exchange. They will not refund my credit card… they only give credit . no phone number or email to contact them.
I will not do business with GOAT again & I will warn others not to as well.”
“Buyer beware. They will not provide a refund for returns. Their policy is to only provide credit at goat.com. This is very archaic in that most retailers offer refunds and not credit when you provide receipt and merchandise has not been touched. Furthermore, to add insult to injury, they charge you for the price of shipping on returns. Ouch! I see no way that this company will have any kind of longevity. one last thing…no customer service phone number. There is a phone, but it is just a message telling you to submit any issues via their site email. Awful experience.”
