Goggles4u Reviews

Name: Goggles4u
Rating: 2.67

2.7 Rating 3 Reviews

33 %

of reviewers recommend Goggles4u

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About Goggles4u :

The eyewear market has huge potential and Goggles4u provides consumers with high quality products at highly discounted prices. We assure you that our products are very easy to sell. Free worldwide shipping, over 2000 high quality prescription frames online and complete eyeglasses from just £15 are just some of our compelling selling points.

Phone:

0808 168 0019

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to changing eye conditions my wife and I ordered 6 pairs of glasses/sunglasses from Goggles4u over the past year, after years of buying glasses from other well known websites that have gradually raised their prices too high for us. Our experience with Goggles4u has ranged from 5-star to 1-star. On the 5-star side the glasses were all well made and at the lowest price online. Customer service was usually prompt and helpful. On the 1-star side, I had to wait nearly 2 months for one of my orders and assurances of forthcoming delivery were vague and untrue. I requested a refund twice and it was basically ignored. I supposedly got the shipping charge refunded, but I did not verify that. It is clear from my experience and others that this company will not provide refunds, but to their credit all our glasses eventually arrived and are quite good quality with perfect prescriptions, hence the overall rating of 4 stars. I would order from them again, given the alternatives online and the ridiculous costs at brick and mortar optical stores.”

Helpful Report

Posted 7 months ago

“I used this company every year (SPENDING AT LEAST SEVERAL HUNDRED DOLLARS EACH TIME NORMALLY) for about 5 years with no problem. NOW THIS YEAR 2024...GARBAGE! COMPLETE RUN AROUND THIS TIME. I ordered my glasses as usual (however only ordered 1 pair this time to make sure the rx was correct 1st before ordering more), several days later received the usual it has been dispatched and may take 5-10 days to get to me, waited.....waited....waited...12 days later still nothing. Contacted customer service via chat and they said it had been dispatched but it should be there soon. Day 19 still nothing, contacted customer service via chat, was told the item had not been dispatched yet. I replied with an emphatic WHAT? You sent me an email on Mar 27, 2024 stating it had been dispatched and a week ago your rep said it had been dispatched. How is it now that it has NOT been dispatched. They responded with "well yeah it has been dispatched so it could take up to 21 days for you to get it". I responded with "hold up..u just said it had NOT been dispatched so which is it?", their response "u should get it in 21 days". My response "Ok so in 2 days, since it has already been 19 days, I will receive my package and if I dont I will get my money back:. Their response "Is there anything I can do to further assist you"? My response "Yeah, you can acknowledge what I just said to you". Their response.....crickets chirping.....their response.....frogs croaking........chat ended. THIS will never happen again with Goggles4U. I will NEVER order from them again. I sent business their way and always stood up for them but now I have a taste of who they REALLY are and they are GARBAGE. Luckily my bank will reimburse me. DONT LET THIS HAPPEN TO YOU. BE KIND TO YOURSELF. DO NOT ORDER FROM THIS COMPANY.”

Helpful Report

Posted 7 months ago

“Purchased a few pairs of glasses the price was insane £74 for 2 pairs with ultra thin lenses anti reflect anti glare anti scratch this would cost me £400+ from my local opticians. It took 35 days to receive pretty long waiting time ,, frames were very flimsy lenses popped out in my hand ,, and straightening the frames with Adjustment screws was impossible BUT I paid hardly anything so I wasn’t massively disgruntled just wish I never bothered I just use them for building work etc”

Helpful Report

Posted 2 years ago

Goggles4u is rated 2.7 based on 3 reviews