Goldcar Reviews

“ Worst company ever. Car was over 100k miles on the clock. Had a mechanical problem and couldn’t get a different car nor a cancellation of contract. Refund of deposit still not received. Was overcharged on my deposit. ”

“ In the spirit of mutual cooperation and in light of the agreed rental price, I fully tried to get a refund of the amount charged. ”

“ Was charged extra insurance. Also charged a deposit. Was under the impression from the staff than only 52 euros was an extra insurance which I was ok with, but they ended up charging me about 140 euros. Scam. Still haven't even received my fuel deposit refund nearly two weeks later, so all in all, I have been charged £300 plus my original payment of £100. Disgusting company. ”

“ No refund. ”

“ When I received my deposit refund they deducted a further £180 for excess mileage. ”

“ I was told all that was left to deal with was a deposit for fuel that would be fully refunded once the car was returned with a full tank. ”

“ The representative was not only incompetent but also rude, informing me that I needed an international license and that she couldn’t issue an immediate refund. ”

“ The car broke down They told me to go 100 miles for a replacement!!!! And no response to 10 requests for a refund ”

“ I insisted then on getting a refund , the very unhelpfull assistant, Claudia, would not help and said I had to contact their customer service who would arrange refund. ”

“ This is the worst car rental company I've ever dealt with! They completely take advantage of their customers and steal your money. After paying for a rental, they refused to accept my passport as valid ID, leaving me unable to rent the car. When we requested a refund, we never received a single penny back. Avoid them at all costs! ”