GolfOnline Reviews

4.86 Rating 1,343 Reviews
98 %
of reviewers recommend GolfOnline
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
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GolfOnline,Woodfield House,506-508 Honeypot Lane,Stanmore

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Anonymous  // 01/01/2019
Yodel were contracted to deliver the product. We tracked the delivery van around our town & they didn’t even enter our road & yet they sent a message saying “they missed us”. Total lies from the driver on a Friday afternoon !!Yodel now claim they can’t deliver as their drivers don’t have mobile phones... how pathetic!!!
Posted 1 year ago
Hi Sheila,

Please tell us your GOLFONLINE order number so we can investigate. We cannot find any record of a recent purchase under your email.

Kind regards,
GolfOnline Team
Posted 1 year ago
All good
Posted 1 year ago
The item looked nothing like advertised.
Posted 1 year ago
Paid express delivery & the goods is yet to be delivered up till today
Posted 2 years ago
Dear Anamelechi,

Thank you for informing us about your failed delivery. Our sincere apologies for the failed deliveries on behalf of the delivery agent.

We dispatched this item on the very next day we received your order an express service. We are not sure why the delivery agent has failed to deliver on multiple occasions. We will be raising a case with them as this is not an acceptable service that we pay for.

As for your express shipping payment, we have already refunded you this amount so you are not out of pocket. Please do not let us know if they fail to deliver the item as we may require to make a claim with them too.

Kind regards,
GolfOnline Team
Posted 2 years ago
Posted 2 years ago
Stay away. Very poor customer service
Posted 2 years ago
The service is very good and faster than sevreral years ago. It is a bit inconvenient because of the limited communicable time for buyin Ping clubs.
Posted 2 years ago
GolfOnline is rated 4.86 based on 1,343 reviews