“I made an order on the 6 th may
Payed for postage 2/3 days delivery it’s now the 18th may .iv emailed twice and just get a automated response with a link to the courier
It’s not my responsibility to chase delivery’s
Can’t comment on product because I never received any
Postage awful
Communication terrible
Don’t bother”
“Still not received my order yet, says dispatched and with courier since 7th May. Have contacted about missing delivery but not received any information about what has happened”
“Order never received. My order number is 80459. Very disappointed. Sent three emails to you without any response.customer service is appalling. If you check Yodel it states it is still with them. Surely you can do better.
Ian Steele”
“Ordered on 23rd March dried fruits and turkish delight gift platters. Arrived 37 days later on 29th April. Web site states 2-3 working days delivery. Only answer received was sincere appologies and sorting out problem, which from the courier tracking site I can only assume is a dispute between Good food and the courier. Also repeated requests to cancel the order and refund my credit card were totaly ignored.
Is this what good customer service looks like these days ?”
“Very poor. Clearly everything packed one after the other. Ordered Lime and Saffron csahews, no taste of lime or saffron, but plenty of unwanted and no in ingredients chilli. Italian herb and cheese cashews stale, no crunch to the nuts at all. Rice crackers pretty tasteless. Dried strawberries are not dired strawberries, they are closer to crystalised fruits, very high sugar content and very little strawberry flavour in chewy things - I can't call them strawberries. Apple with cinnamon OK but overly coated with cinnamon and it could have been on anything. Altogether not a good experience, and not healthy snacks especially if for diabetics. Won't be ordering again and for cost I cannot recommend any of the products.”
“As I still not have recceived my order I can not review it. I normally am very pleased with your thing and am still waiting for my order that was sent over 15 days ago!!!!
Mrs Ulla Lund.”
“Hi again I'm waiting for the order to be delivered. I ordered it on April 4, and Yodel's website states they received it on April 8. I know it's not GoodFood Delivered's fault. But perhaps look for a different courier? This is the second time it's happened.”
“This order has not arrived, therefore impossible to write a review. Please find the order and deliver it for me.
Then I will be quite happy to review the products, although your customer service will gain only 1 star.”
