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"We are still waiting for our refund 11months later after our cancelled flight back in August 2023 from Albania to UK. We have contacted you around 8times, you always promise the refund but somehow we still did not receive our almost \u00a32000 back??? Very unhappy with your customer service and will be taking legal actions now against your company!\r\nPs. Will attach their lies. Few months ago they told us to provide our bank details to them so that they can now process the refund, today they are saying that they have not received the funds from Wizzair after 11months after the cancelled flight??? A total lie! Airline told us that they automatically refund if the flight is cancelled!!!"