“PAY A LITTLE MORE AND GO TO A BETTER COMPANY. GRASS247 ARE FULL OF LIES AND EXCUSES THEY CAN NOT GET A DELIVERY TIME RIGHT OR A DELIVERY AND THE BEST THING IS THEY ARE FULL OF LIES AND EXCUSES WHY!!! THEY HAVE YOUR MONEY AND DONT CARE!!! AVOID AND GO SOMEWHERE MORE PROFESSIONAL.”
“I ordered artificial grass to cover the area of 5m x 7m, because they only do sizes 4m or 2m. To cover the area and minimize waste I ordered
4m x 5m
4m x 3m
2m x 3m
But when it was laid the grass where different colours, when I emailed to complain they replied "we cannot guarantee same colour as it was cut out from different roll"
(I ordered same product same time)
Utter nonsense I can't believe they don't have a coding system in place?”
“I have NOT had the item delivered yet so cant comment on quality. Delivery arranged and had my fitters on site when the company had advised it will be for today 3days prior. No sign of anyone, called the company, the person on customer service was not at all interested. Said it was not dispatched due to weight issues and can organise for next week. I asked can this be guranteed said nothing can be guranteed. Not sure what to expect or if i will recieve the items. I am not £150 out of pocket due to fitters being on site.”
