GreatArt Reviews

Name: GreatArt
Address: Normandy House,1 Nether Street,Alton, Hampshire
Rating: 2.64

2.6 Rating 33 Reviews

39 %

of reviewers recommend GreatArt

Company Reviews

Questions

Metrics

2.6

Based on 33 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

0843 357 1572

Email:

welcome@greatart.co.uk

Location:

Normandy House,1 Nether Street,Alton
Hampshire
GU34 1EA

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to a fantastic free life drawing class there, they had an amazing range of products and everyone was really friendly. Best art shop in town hands down”

Helpful Report

Posted 4 years ago

“Fantastically good prices already but they also have a lot of sales so worth signing up to the newsletter - I have just made the most of the 20% off for the Bank Holiday so am super excited to get my stuff. There is an amazing range of art materials online - things I didn't even realise existed! Whilst I do a lot of my shopping online for work I also appreciate popping into the shop to take part free workshops or demonstrations - plus enjoy a free coffee at the doodle table!”

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Posted 4 years ago

“Highly recommended. Always a good deal on canvas and materials with discount card; the sales are even better. Great location, lovely staff, free coffee, pizza, ice cream...”

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Posted 5 years ago

“Excellent customer service, friendly staff and a truly amazing range of products available! They have some great workshops on a wide range of different styles of art and hobby's.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“A huge range of art supplies.”

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Posted 5 years ago

“Easy to use, great offers and delivered in 4 days!”

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Posted 5 years ago

“They have everything for your art! Their staff is very friendly and knowledgeable. I usually go to their store in London and occasionally place my order online. Always a pleasure!”

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Posted 5 years ago

“I get most of my art supplies I need from Great Art, the site is easy to use. Delivery is always quick with no problems. Thank you Great Art I enjoy shopping with you.”

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Posted 6 years ago

“Best art shop in London. Besides all the things that you can find there, their staff is very assertive and ultimately really cool people.”

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Posted 6 years ago

“I am very happy to say I’ve received my paints, thank you, although having to wait 4wks due to a lot of stock sitting on a pallet in customs, not the fault of Great Art. Luke in customer services was charming, calm and very helpful every time I phoned to see where my goods were. I couldn’t fault Luke or Great Art and will buy from them again. DK Teignmouth Feb 2022”

Helpful Report

Posted 2 years ago

“Regular offers and free delivery over £40.”

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Posted 5 years ago

“Great service. I had problems accessing their website, but when I called I was given the same 20% discount that applied to internet sales. Quality products that I have problems finding anywhere else. Thank you.”

Helpful Report

Posted 6 years ago

“Good stock. But take way to long to get here. Would be nice if the stock could be shipped from the uk to the uk instead of from the eu. Would have been quicker to travel to their store in London to get the things I ordered instead of 2 weeks + waiting time.”

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Posted 2 years ago

“Generally the products are good, delivery is very slow though, as products are coming from Germany to the UK.”

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Posted 5 years ago

“21/02/2021 still waiting !!! Customer serves not available no one answering at all !!!!!!! This my last purchase online in one of your stores!!!”

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Posted 3 years ago

“Terrible business, I cant see how they are still trading. Expensive postage costs and 8 days after ordering my pencils still haven't been dispatched. Will never use again.”

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Posted 2 months ago

“Shocking in all ways still don't have my Art Canvas. DO NOT USE YOU WILL NOT BE HAPPY”

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Posted 6 months ago

“Possibly worst online seller ive dealt with in a while. Item took 24days to arrive. They said that it would take 7-10days to arrive. Never provided tracking details didnt reply to emails. Even 10 days is an excessive delivery time. Looks like the item had been shipped from germany. If items are going to take a long time to deliver sellers should be upfront about this on the website, and the least i'd expect is a proof of despatch.”

Helpful Report

Posted 2 years ago

“Almost 5 weeks to deliver, didn't reply to emails to cancel the order after they'd offered too, so it eventually arrived after I'd bought a replacement.”

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Posted 2 years ago

GreatArt is rated 2.6 based on 33 reviews