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Green Motion Reviews

2.9 Rating 1,380 Reviews
E
Happiness Grade
E

Refund - Difficult

40.00%
Industry Average
I am seeking an immediate and full refund, along with a formal apology for the inconvenience and distress caused.
posted 3 months ago - Fernando A - Sydney, Australia
Don't rent any car from them. Very bad service. My wife and I rented a car in toronto airport and our flight is delayed. They already closed when we landed. I gave them a call next morning immediately and agreed to pay 1-day rental fee, but they got all money and disagreed to refund the rest. Very bad
posted 3 months ago - Anonymous
This is a convenient way for Green Motion to later not accept a reasonable cancellation and refund the customer.
posted 4 months ago - O. Dem
Booking included a free second driver which Green Motion charged anyway and wound not refund when queried.
posted 6 months ago - Jim
Nice car, easy to rent. But I’m still missing the refund of the deposit of 1505£ - I picked up the rental car on May 3rd.
posted 6 months ago - Johan Meethz
Car was ready to go ,the information given was good.return ok .am still waiting for refund of 50 pounds !!
posted 6 months ago - Anonymous
Extremely Disappointed – Still Waiting for Refund After Over a Month I’ve been waiting over a month to receive my £1,505 deposit back from Green Motion.
posted 6 months ago - Heidi Lorenz
Hi, car was ok. Returned without any scratch. But it is 3 weeks and Im still waiting for refund my deposit. I can't use my credit card now. I can't recommend this company
posted 7 months ago - Anonymous
My Ryanair flight was delayed and when I attempted to phone the number supplied a recorded message said the number was unattainable. I therefore could not inform the rental agents of my late arrival and they closed before I could get to their office. The next day I was told my booking was cancelled. I have since been unable to get aa refund from booking.com. Fix your landlines!!!
posted 7 months ago - Anonymous
Green Motion Edinburgh Airport tell me it takes 2 weeks to refund deposit after return of car. This has blocked use of my credit and I incur additional charges. Awful customer service................
posted 8 months ago - Anonymous