Login
Start Free Trial Are you a business? Click Here

Groupon Reviews

2.0 Rating 1,162 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
Had a purchase/refund issue w/ Groupon.
posted 3 weeks ago - Anonymous
They refuse to refund my purchase to my debit card, they have never issued the Groupon "bucks" and i had to pay the merchant separately.
posted 3 months ago - Anonymous
Eventually I give up because they stop responding and try to return the tickets on Groupon which promised a 3 day refund guarantee.
posted 11 months ago - Murad Aldiyev
They sell boat tour tickets without tour date confirmation. If tour dates are not available in a short term or don't work for you, they don't refund.
posted 1 year ago - Anonymous
Groupon practices deceptive, deceitful, and fraudulent business. They sell vouchers for, as of July 2024,Open Chair Barbershop which has not done business with Groupon since 2020. And after 3 days Groupon will not refund money. See Google review and response from owner of Open Chair Barbershop: https://maps.app.goo.gl/oAn5J9RUnpMRERE56
posted 1 year ago - Darren Segal
I have bought a voucher to used in Dubai as I am living outside, but unable be there in SEP24 as it mention expire, they are refusing to refund it and did not even offer extension. Bad customer service.
posted 1 year ago - Hamdi
The voucher was marked redeemed, despite that not being the case _ I suspect Groupon did this to make it more difficult to get a refund.
posted 1 year ago - Emma Puddy
I realized immediately that it was not right and contacted Groupon who flat out refused to refund my money or help in ANY WAY.
posted 1 year ago - Anonymous
faulty goods provide and every excuse to not refund!! shocking service
posted 1 year ago - Lara Marie Mcbride
I contacted Groupon to ask for an update, I said could I have either a refund or for them to get the company to contact me.
posted 1 year ago - Scam