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Groupon Reviews

2.0 Rating 1,156 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
They refuse to refund my purchase to my debit card, they have never issued the Groupon "bucks" and i had to pay the merchant separately.
posted 3 weeks ago - Anonymous
Eventually I give up because they stop responding and try to return the tickets on Groupon which promised a 3 day refund guarantee.
posted 7 months ago - Murad Aldiyev
They sell boat tour tickets without tour date confirmation. If tour dates are not available in a short term or don't work for you, they don't refund.
posted 10 months ago - Anonymous
Groupon practices deceptive, deceitful, and fraudulent business. They sell vouchers for, as of July 2024,Open Chair Barbershop which has not done business with Groupon since 2020. And after 3 days Groupon will not refund money. See Google review and response from owner of Open Chair Barbershop: https://maps.app.goo.gl/oAn5J9RUnpMRERE56
posted 10 months ago - Darren Segal
I have bought a voucher to used in Dubai as I am living outside, but unable be there in SEP24 as it mention expire, they are refusing to refund it and did not even offer extension. Bad customer service.
posted 10 months ago - Hamdi
The voucher was marked redeemed, despite that not being the case _ I suspect Groupon did this to make it more difficult to get a refund.
posted 1 year ago - Emma Puddy
I realized immediately that it was not right and contacted Groupon who flat out refused to refund my money or help in ANY WAY.
posted 1 year ago - Anonymous
faulty goods provide and every excuse to not refund!! shocking service
posted 1 year ago - Lara Marie Mcbride
I contacted Groupon to ask for an update, I said could I have either a refund or for them to get the company to contact me.
posted 1 year ago - Scam
Took my money never delivered the item and now won't reply to my messages for a refund. Basically committed fraud.
posted 1 year ago - Anonymous