Groupon Reviews

2.0 Rating 1,137 Reviews
C
Happiness Grade
C

Customer Service - Average

62.22%
Industry Average
I don't understand why people are complaining about this issue (refund policies are always in clear writing) and not backing it up with the assistance of aforementioned service companies.
posted 1 year ago - Anonymous
I have tried to access my account and, for some reason, it has stopped bringing up my icon to enable me to scroll down to which service I need.
posted 2 years ago - Anonymous
I have used Groupon for a few years now and have always been happy with my purchases. However just before the lockdown I could not order , the purchases would not go through . I got in touch with them they offered me a few solutions one of which did the trick .i was very happy with there customer service as they seemed genuinely concerned about my issues with the order.
posted 3 years ago - Sue Holmes
I placed an order online last week, I forgot to change my mailing address since I just moved. I reached out to customer service. It was too late to change the address on the order. But they did resend the items that I bought, to my current address. I am very appreciative. Thank you for your kindness
posted 4 years ago - Anonymous
Their service is top notch and the prices are reasonable.
posted 4 years ago - LPSmith
Great deals and very helpful customer service team. Would highly recommend
posted 5 years ago - Jill Howard-Clarke
Bought from these guys a few times now no fault with anything I've bought may it long continue with great customer service
posted 5 years ago - Sean Flynn
Excellent service,quick,easy,superb all round service,good E-mail contact,great deals,
posted 5 years ago - David Sessions
Extremely good service , Order online piece of luggage and receive exactly what I'm ordered for very low price. definitely will use that service again.
posted 5 years ago - Vad Leventhal
Very pleased with the service I received. My sofas delivered on time as promised.
posted 5 years ago - Anonymous