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Groupon Reviews

2.0 Rating 1,157 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
I went to merchant, got the service, pulled up the Groupon code and hit "redeem".
posted 1 month ago - Anonymous
HORRIBLE ACCESS FOR CUSTOMER SERVICE CHAT-AN ERROR MESSAGE OCCURS WHEN I CLICK ON THE CHAT TAB
posted 10 months ago - Anonymous
I have bought a voucher to used in Dubai as I am living outside, but unable be there in SEP24 as it mention expire, they are refusing to refund it and did not even offer extension. Bad customer service.
posted 11 months ago - Hamdi
Grouon asked me to get a confirmation email from the provider saying the service was not provided due to their insurance issues.
posted 1 year ago - Emma Puddy
The customer service number is not a good number 877 788 7858. I should not have to pay for help when chat online. A charge of $1 you have to pay to receive help on the chat, that is not right.
posted 1 year ago - Anonymous
Groupon’s search led to a service that seemed to be priced reasonably.
posted 1 year ago - Anonymous
faulty goods provide and every excuse to not refund!! shocking service
posted 1 year ago - Lara Marie Mcbride
Customer service is non-existent.
posted 1 year ago - Davidsco
Fraud. I purchased an item and it was never delivered. Customer service doesn’t exist.
posted 1 year ago - ""
Groupon sells illegal licenses, and then when they get caught you loose out on the service they sold, and they wont offer a refund. Apparently they are a scam website as of 2023.
posted 1 year ago - Mike H.