Gucci Reviews

1.5 Rating 91 Reviews
12 %
of reviewers recommend Gucci
1.5
Based on 91 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Gucci.
Visit Website

Got a Question?

I purchased a bag from the Gucci store in king of Prussia mall, they shipped my package but it’s lost in transit. Almost a month now no refund nothing but waiting . Gucci claim they are waiting for FedEx to take liability For the lost package until then I can’t get my refund. What sense does this make, Gucci luxury brand you are the one that have contract with FedEx not me as the buyer. How do I get my refund? Please help!
Asked by Liyu Lu (3 years ago)