Guess, Málaga Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend Guess, Málaga
Visit Website

El Corte Inglés, Eci Marbella-Ramón Areces, Calle Ramón Areces, s/n, 29660 Marbella, Málaga, Spain

Are you a business owner?
Click Here

Write Your review

Tell us how Guess, Málaga made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Bought a bag plus pair of sunglasses from the York outlet. Got home and tried to peel the price sticker from the arm of the sunglasses to be left with a mass of sticky gunk and 6 of the diamantes pulled out of the arm by the glue. Contacted online customer services as I live 75 miles away from the store. Took a week to get any sort of reply and was then asked for photos and proof of purchase. It stated receipt or other proof such as bank statement. Sent this all back immediately and had to wait a further week for a second reply. Was told without the receipt that nothing could be done. I appreciate I threw the receipt away, but sent my credit card statement clearly showing the purchase ( which was listed as proof of purchase) If the original email had stated only receipts would be accepted or I had a timely response I would have emptied my bin to search for it as these sunglasses look very scruffy and are not suitable to be worn so a complete waste of money. This level of customer service is completely appaling and all I want is my glasses to be exchanged. I feel accused of stealing and am very angry. For a major company I would expect a high level of customer service, but obviously not."
Helpful Report
Posted 6 months ago
Are you Guess, Málaga? Gain access to your dashboard so you can reply to this review. Get Access
"Online chat with the advisor was to the point ..quick response and very good prices compared with products"
Helpful Report
Posted 1 year ago
Guess, Málaga is rated 3.00 based on 2 reviews