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Gumtree Reviews

1.5 Rating 193 Reviews
12 %
of reviewers recommend Gumtree
1.5
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Gumtree.
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How quickly does Gumtree resolve customer queries?
(5 days ago)
Greater than 63% of reviewers feedback is Gumtree takes over a week to resolve customer queries.
(5 days ago)
D
50.00%
Industry Average
Gumtree USER !!Hello All i just posted a job needed on painting decorating criteria and I paid 109.99. £ for 7 days of feature advert And i see nobody called or texted and i pay another 10.99£ for bump up advert and still nothing in all London I asked myself why ?? And I tried to find myself on the Gumtree website and i can't find myself nowhere I tried even from different Gumtree user and still nothing find I tried searching in location and at the criteria Painter decorator and not finding nothing unfortunately im not happy for paying this money for seeing my advert is not displayed on the website And in my profile says is active but is very good hidden please be aware if you pay on this website I tried to contact this customer service number but is not working at all you cam try also 0208 605 3325 And the chatting is not working at all are very bad website i use them for 9 years but now I realised are ripping off our money
- Anonymous
Third rate customer service provided by this third rate company. They take your money from your bank account and then do not allow you to post your add. You have to constantly chase them up to refund your money. They do not respond to emails and the live chat service they offer is mostly off line. Stay away from this unprofessional company!!!
- Anonymous
Gumtree : protect contact numbers and run live chat customer service again.
- Anonymous