Gumtree Reviews

Name: Gumtree
Rating: 1.52

1.5 Rating 189 Reviews

13 %

of reviewers recommend Gumtree

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1.5

Based on 189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Gumtree 1 star review on 2nd October 2024

Diane Laird

Gumtree 1 star review on 30th March 2024

Blank

Gumtree 1 star review on 28th March 2023

Anonymous

Gumtree 1 star review on 13th March 2023

Amanda

Anonymous

Anonymous // 01/01/2019

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“I used to love Gumtree but it's really changed in the most recent remake. It seems they are trying to monetise everything and what I really liked about it originally is that it was easy to use and free. I especially dislike being invited to review a buyer that I've only had a tiny amount of contact with. This seems really unfair and adds a level of stress that is totally counterproductive and unwarranted. I think they must be losing buyers because things no longer sell quickly and prices are rock bottom. I'd rather take stuff to the tip which I feel bad about but who needs more stress in their lives ?”

Helpful Report

Posted 1 month ago

“Does not adhere to their own rules let alone the law letting an add stay up with the re sale of a puppy that someone bought from me just days after taking her on I am the breeder and breaking lucys law wich prohibits the re sale of any animal under the age of 6 months”

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Posted 2 months ago

“My ad was randomly deleted. trying to get in touch with gumtree is a bad joke. Will never use them again”

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Posted 3 months ago

“If I could put zero I would I put up an old phone to sell buyer came named “Kerry” which then was a man speaking to me find via the app he snatched the phone I wasn’t all the way thinking as I left my baby upstairs whilst going down to meet “Kerry” the man couldn’t find my place Proceeded to do bank transfer put in my details then showed bank transfer which he cancelled and drove off with my phone ! I’m already depressed after having my daughter alot has happened someone doing this to me has just set me back I trusted them as they were talking nice and seemed genuine”

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Posted 8 months ago

“My Vespa scooter was sold within 2 days being on Gumtree. Great platform for hassle free business.”

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Posted 10 months ago

“Very good place to for free stuff for selling your products and buying Very good quality place to sell and buy 👌”

Helpful Report

Posted 10 months ago

“Your app and website sucks. It gets stuck all the time and everytime you try and use the filter functioning freezers.This used to my top website to search for good.Really disappointing!”

Helpful Report

Posted 11 months ago

“I have tried uploading the photos but it does not click through. I have sent 3 emails to their support services but have received no reply.”

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Posted 11 months ago

“They have hidden charge apply which they dont show before paying, be careful i have paid £15 to promote for 7days but they charged £45 instead and refused to refund Use Auto trader instead genuine site no scam”

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Posted 1 year ago

“Sign in to retrieve phone no website doesn't retrieve it. Usless website don't bother”

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Posted 1 year ago

“No Safeguarding No Option To Report or Block Scammers on App or Web Browser Ad ID: 1466446996 Infinite messaged me with a standard scam message of buying my ring and paying by paypal and sending brother to pick up which is the same thing that all the other scammers use and I can't even block or report him on my web browser or phone app at all!! What happened to your safety feature? I used to be able to report and block via my iphone app but now even your browser don't offer that?! It doesn’t make me feel safe to use your platform at all now!”

Helpful Report

Posted 1 year ago

“Gumtree app cannot be now used on different devices without being continuously signed out. Now when you post you need to insert photos twice as the first insert simply vanishes. Are the Gumtree employees qualify to manage this ap? It’s so unprofessional. Also: Gumtree is charging now ridicules fees for posting: pets eg. gold Fish and for cars. Even for 1 only , private car, they want money now. Clearly it becomes less and less popular in community. Annoying amount of Scammers. If you make a mistake in category, while posting an add, you can’t correct it! You have to delete it and start again ! How bad it is, only on Gumtree. Every so called “update” is making this app worst, more and more unusable. If you keep trying you can still manage to post that “ coffee table”, or “pair of shoes”

Helpful Report

Posted 1 year ago

“Hi purchased some pond plants from someone on gumtree the seller was very helpful and gave me some good advice the plants arrived today and they were as freash as the day they got posted very well rapped up I would recommend this seller to anyone I’ll be using him again”

Helpful Report

Posted 1 year ago

“Used for years to post the SAME advert to rent my garage. Last year the advert was removed for no breach, Gumtree apologised after this happened 3 times and reinstated the advert. Posted again this year to re advertise and it was removed within 1 minute. There is no breach of terms and the advert has been the same since 2017. No reason, no reply! Have messaged 4 times since the advert was immediately removed, no response on chat. Plus fees have gone from £5.99 to £17.99 for a 1 minute advert. Unreasonable and failed customer experience”

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Posted 1 year ago

“Variety of listings offered. Bazaar Click is also another good option.”

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Posted 1 year ago

“The level of fraud taking place on gumtree is ridiculous, once I post a new ad I receive at least 3 fraudulent msgs - sort it out. This isn't even the issue. You spent money on the latest UI changes and for the life of me I cannot figure out why, complete waste of time and money. You have added unnecessary clicks to the process (go look up anything about design and you'll realise this is bad). The old UI was spot on, zero complaints with it! Revert back to the old UI Fix your mobile application, it is slow and fails constantly.”

Helpful Report

Posted 1 year ago

“Thief, stolen Customers money, no refund, excused ad breaking T&C, do not tell me which T&C. Should suit them in court, why Consumers ccounc not get involved?”

Helpful Report

Posted 1 year ago

“Registered an account through Gmail and couldn't upload any ads. Contacted support, offered everything to them, including ID, and was more or less told their automated system decided I was suspicious, shoved their rule book in my face and was told to have a nice day. Apparently, you'll be deemed a national security threat for trying to advertise a couch for $125 pick-up only. Customer service is too lazy to even do a basic check for anything or to cooperate. Go elsewhere. They don't value your business. User's recommendation: Go elsewhere.”

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Posted 1 year ago

“I started a new through fb and was trying to sell my phone. Ended up being blocked from gumtree and no explanation why”

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Posted 1 year ago

“Its not Gumtree the problem, but it does attract to the website weirdos and charlatan types of people. I wonder why i sell stuff on here they even ask address via there mobile and you make a time to meet and no one turns up. Why bother in first place and what about manners, seems to be rudeness rules or people offering ridiculous offers or making up stuff. I looked up the mobile number that contacted me and it was from a business in Perth. These people are in our society there worth is zero when they act so poorly in regards to others. Barely any good genuine people around anymore. Its not Gumtrees problem-its people.”

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Posted 1 year ago

Gumtree is rated 1.5 based on 189 reviews