Gumtree Reviews

Name: Gumtree
Rating: 1.51

1.5 Rating 194 Reviews

12 %

of reviewers recommend Gumtree

Company Reviews

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Metrics

1.5

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Gumtree 1 star review on 2nd October 2024

Diane Laird

Gumtree 1 star review on 30th March 2024

Blank

Gumtree 1 star review on 28th March 2023

Anonymous

Gumtree 1 star review on 13th March 2023

Amanda

Anonymous

Anonymous // 01/01/2019

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“Rabbish platform Rabbish platform. Constant mistakes Things are happening over a year now no 1 can sort it out Costumer services even worse completely dont know what they doing or how to resolve a problem Just give me a different reason with different adviser this is radicelous Not recommended this platform time wasters and money wasters. They're fast to take ur money but very slow to resolve the problems”

Gumtree 1 star review on 25th December 2021

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Posted 3 years ago

“Rude staff. Hadn't used the site in years, posted an ad selling tickets & paid for 2 weeks front row space. Within a few hours the advert was removed, when contacting their online support, they failed to explain why but instead, supplied a 'Policy Rules' link, when I questioned this & asked for a refund, Gumtree rep then terminated the chat without any explanation. Customer care, pathetic but happy to take your money. AVOID”

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Posted 3 years ago

“GUMTREE USER !!Hello All i just posted a job needed on painting decorating criteria and I paid 109.99. £ for 7 days of feature advert And i see nobody called or texted and i pay another 10.99£ for bump up advert and still nothing in all London I asked myself why ?? And I tried to find myself on the gumtree website and i can't find myself nowhere I tried even from different gumtree user and still nothing find I tried searching in location and at the criteria Painter decorator and not finding nothing unfortunately im not happy for paying this money for seeing my advert is not displayed on the website And in my profile says is active but is very good hidden please be aware if you pay on this website I tried to contact this customer service number but is not working at all you cam try also 0208 605 3325 And the chatting is not working at all are very bad website i use them for 9 years but now I realised are ripping off our money”

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Posted 3 years ago

“Same as ebay. Many sellers and or buyers one cannot see their details but they can see yours. I think the majority of them are not even in the uk they might just be gumtree or ebay members of staff playing silly games. I am done with them.”

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Posted 3 years ago

“This site is only a scam don't pay for adds take your money you'll never see your add”

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Posted 3 years ago

“Absolute joke. Buyer kept bombarding me with questions that the answers to were written up in the description and each time made an offer of £10 less after I had agreed to the first offer they made. Eventually got cheesed off envisaging all kinds of problems at the payment/ collection stage and messaged him that I would not be selling the item to him. Came back with that this was no way to treat a disabled person ( for real ! ) followed by some choice expletives. To boot he left me with a 1 star review. Have had a couple of transactions that went smoothly but on the whole complete time wasters that never follow when replied to. Searching for another platform to sell odds and sods on.”

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Posted 4 years ago

“Facebook market place is best and advertise as many cars you want for free, and more customers then Gumtree and without scammer call..”

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Posted 4 years ago

“Comprehensive site if you buy or sell. Do your homework if you are selling and follow the guidelines to stay safe All in all a good way to buy and sell, finding the odd bargains”

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Posted 4 years ago

“Rouge traders advertising as private sellers. Reported several times. No action taken.”

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Posted 4 years ago

“Got scammed on gumtree and reported it add still on after a week they are not interested so reported to fraud squad for allowing bank fraud and money laundering BEWARE site is run by idiots”

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Posted 4 years ago

“Do not trust this so called company they a they are rats the ripped me off 3 times for paid ad for £2.99 and once for £8.00 6 months later no advert no refund stay away at all cost”

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Posted 4 years ago

“Absolutely rude, these guys will cancel your add without any notice whatsoever, gumtrees had its day there are other far better services out there like marketplace etc. I recently had my adds wiped from my account had some girl taryn come back and say they were just being checked all should be good but il have to re do my adds again as they had been wiped !! So did my adds again wiped again GO JUMP GUMTREE !!”

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Posted 4 years ago

“Be aware of scams, there is a fraudster on the prowl on Gumtree. I've been defrauded most of the money in my account, have rang the bank. My money has been stolen by someone in Ukraine. I'll be refunded But be aware there is a fraudster on Gumtree.”

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Posted 4 years ago

“Jerky freezy screen when you scroll dowm....too many little ads etc popping up...you go to click on something and the screen moves so you end up clicking on the wrong thing...makes the whole experience sh*t!”

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Posted 4 years ago

“Arrogant customer support. Started account with them to sell my phone and camera just before Christmas to get rid of old items. They removed listings and said: "Upon review of your account, we’ve made the decision that we are not the appropriate advertising platform for you personally or your business model. We do appreciate your understanding and cooperation. I deeply apologize for any inconvenience this has caused you and we thank you in advance for respecting our decision." Gumtree belongs to eBay and PayPal. They are monopolist on the market and you can do nothing with them. Hate all of them. Regards, Taylor 07943208887. P.S. I was using email with RU extension (not gmail one) on a non-google browser with every dodgy tracking blocked. Assume that was the real reason. They want to track you all the time.”

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Posted 4 years ago

“Never loads up sale items always blank this is a ongoing problem Needs someone to rectified this issue”

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Posted 4 years ago

“Want to sell some of your items online? Don't waste your time. I put up an add for a Nintendo switch only for it to be pulled the moment I uploaded it. Why you ask? Well god only knows since they failed to provide a reason apparently an email was sent to me explaining why but that was just a lie.”

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Posted 4 years ago

“Since fees started for selling. It has become obvious that gumtree is dead. I lead for $1.50. I had great success with other free platforms. Will not be using gumtree again”

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Posted 4 years ago

“Third rate customer service provided by this third rate company. They take your money from your bank account and then do not allow you to post your add. You have to constantly chase them up to refund your money. They do not respond to emails and the live chat service they offer is mostly off line. Stay away from this unprofessional company!!!”

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Posted 4 years ago

“Does anyone else find the Gumtree app useless. Can't choose by price. Won't accept searches. Have I just got a bad version?”

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Posted 4 years ago

Gumtree is rated 1.5 based on 194 reviews