Guuds Limited Reviews

Name: Guuds Limited
Rating: 1.50

1.5 Rating 8 Reviews

13 %

of reviewers recommend Guuds Limited

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1.5

Based on 8 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

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“I ordered several items and when I received the package I didn't open it. I had decided to return for various reasons so I emailed them from their website several times and they never responded although their website said they would. I emailed them from my email provider and they didn't respond either. Then I saw on their website the Refund Policy and their Return Policy. It said items could be returned within 30 days beginning on day of receipt for a full refund or exchange. On March 3, 2023 I received the package and I didn't open it, not even their shipping wrapper. I was sick in bed and was not able to return the package until March 22, 2023. I had a tracking number and it stated that they received the package on March 25, 2023. I was well within the 30 day return time. Since I didn't hear from them I contacted my credit card provider on April 18, 2023 and they gave me a temporary credit while they investigate this. So if anyone received something they don't want, and are within 30 days from when item(s) was received, return by USPS like it says in their Return Policy and Refund Policy so you have a tracking number. I'm sure my problem with SwissGuuds will be resolved. I hope everyone else's will be too. Thanks for reading.”

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Posted 10 months ago

“no customer service. Emailed months ago with no response. No other way to contact. Would not buy from this company!!!!”

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Posted 10 months ago

“Cannot get a response in regards to a return. No emails are answered.. no phone number.. do not recommend”

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Posted 1 year ago

“4th time writing to you,to solve this problem.The nova I received on 2/14 does not work.Send address so I can return it,and get my refund or I will be forced to report this problem with the authorities.Thank You Maria Hernandez”

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Posted 1 year ago

“Product didn't arrive, Guuds not interested in resolving, terrible customer service, will not shop with them again.”

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Posted 4 years ago

“Item does not fit phone as advertised. they refused to give refund or credit... Do not buy from them...not trusted...bad business....”

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Posted 4 years ago

“I ordered an orange iphone bumper and what I received was a yellow/orange combination(a different product). I lost a lot of time communicating with the shop only to realize they wouldn't send me the exact product I ordered. Nevertheless I unpacked what Guuds.com sent to me and as soon as I put the bumper on the phone it broke(down where the headphone hole is). So I lost my money and my time as well. I give one star for the fast delivery. Needless to say I am disappointed.”

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Posted 5 years ago

“I found guuds from google, the price looks very good, I tried a small order, and it's arrived in 2 weeks, and all packaged well, I'm very happy with guuds”

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Posted 5 years ago

Guuds Limited is rated 1.5 based on 8 reviews