Thanks for your feedback and apologies for the delay in responding to your query. We’ve now reviewed your request and replied to you directly regarding query #21625.
We appreciate you taking the time to contact us and share this, and we’re sorry for any frustration caused by the wait. If there’s anything further we can help with, please don’t hesitate to get in touch.
Many Thanks
GWD Team!
“I don’t usually write reviews but these really warranted a warning to others. I was so happy when I received these - they looked beautiful - structured and sparkly - and looked even more so on. HOWEVER to my horror - after walking around for at most 30 mins, I noticed pulls all over the trousers - in between the legs and where my bag had been sitting. It seems the smallest amount of friction causes the Great Fabric Uprising. As always, you get what you pay for - should not have expected quality at £23. You are paying for disposable clothing.”
Hi,
Thank you for taking the time to leave your feedback. We're sorry to hear about your experience, as this certainly isn’t what we want for our customers.
We’ve checked our system and can’t currently see a return request or contact regarding this issue, and we would really appreciate the opportunity to look into this for you. If the item is faulty or not as expected, our customer care team would be happy to review this and assist with a full refund.
Please feel free to reach out to us at enquiries@gwd.co.uk with your order details and, if possible, a couple of photos so we can investigate further and help resolve this for you.
Kind regards,
The GWD Team
Hi,
Thank you so much for your kind words! We’re delighted to hear that you loved the design, fabric, and colour, and that your order arrived quickly and beautifully packaged.
It’s always wonderful to know our efforts to create quality pieces and great service are appreciated.
Kind regards,
The GWD Team
Hi,
Thank you for your lovely feedback! We’re thrilled you enjoyed your experience with our website and that your order arrived so quickly.
Kind regards,
The GWD Team
Hi,
Thank you for your kind words! We’re delighted to hear you’re enjoying the dresses and that you’re happy with the quality.
Kind regards,
The GWD Team
Hi,
Thank you for your lovely feedback! We’re delighted to hear your order arrived quickly, well-packaged, and that you’re happy with our pricing.
Kind regards,
The GWD Team
Hi,
Thank you for your kind feedback! We’re thrilled to hear you found our website easy to navigate and that our communication and delivery met your expectations.
Kind regards,
The GWD Team
Hi,
Thank you for your feedback! We’re glad your order arrived quickly and well packaged.
Look forward to seeing you shop with us again.
Kind regards,
The GWD Team
“The quality of GWD clothes are second to none. The price is great. I think the marketing could be improved as it doesn’t live up to the products or sell them that well.”
“I have worn GWD clothing before and hence I chose to order online, since i am visiting the UK. The team were fabulous with assisting me with all my questions.”
Thank you so much for your lovely review, We are delighted to hear that you chose to shop with us again and that our team was able to assist you. We hope you’re enjoying your visit to the UK and the items you ordered!
look forward to seeing you shop with us again.
Many Thanks
GWD Team!
