Good Afternoon Abdullah,
Thank you for reaching out. We understand your concern about not receiving your dress yet. Our standard shipping service typically takes 3-17 working days, and it’s been 7 days since your order was placed. From reviewing your order/tracking information I can see your item is in transit.
If you have any further questions or need assistance, please don’t hesitate to let us know. We're happy to help.
Many Thanks
GWD Team
Good Afternoon Karen,
Please accept our apologies for the delay in your order being delivered, We expect everyone to have a good shopping experience with us.
Following our email to you on the 12th November we have fully refunded you for the delivery service.
We look forward to seeing you again.
Many Thanks
GWD Team
