GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward transaction re Equity release via Age Partnership and Aviva insurance. Age partnership in their documents indicated legal costs at approximately 750 pounds. Final bill 500 pounds more than that. Not happy. Coincidentally Age Partnership offered 500pounds cash back, as part of their service.”

Helpful Report

Posted 4 years ago

“Our Case Manager could not have been more helpful. We were kept fully aware of the progress of our equity release application. All actions were completed promptly and emailed documents essential for our total understanding regarding our particular case were provided without delay.”

Helpful Report

Posted 4 years ago

“We have been very impressed with the professionalism, yet personal approach of all those members of GW Legal that we have dealt with. The complexities of legal jargon and procedures have been explained clearly throughout. Communications are excellent. Thank you for making our legal journey both successful and enjoyable.”

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Posted 4 years ago

“No problem your staff were great with us as we had never done any thing like this before literature good staff explanations good Visiting Solicitor could not have bee better”

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Posted 4 years ago

“Kept us informed of all the developments and progress with our case and their online portal was easy to access”

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Posted 4 years ago

“Excellent service, took very little time to complete.”

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Posted 4 years ago

“Excellent service, Thank you”

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Posted 4 years ago

“Kept me informed. A good service”

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Posted 4 years ago

“The staff were all knowledgeable,friendly and helpful. I was kept informed of the progress of my case from start to finish. Everything was expedited quickly and efficiently and nothing was too much trouble for them. I could not have had a better team to support me”

Helpful Report

Posted 4 years ago

“Fiona was an excellent person to work with but when she went on holiday the correspondance and failure to respond to emails failed miserably You really need to make your customer feel important and kept up to date on a regular level Sometimes it felt you were working for Aviva instead of me All told after 14 weeks you finally delivered and thankyou but please treat your customer as an important person who is going through a difficult situation for the first time and needs help and support from their legal team”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Couldn’t fault the service and everything was sorted very promptly”

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Posted 4 years ago

“No fuss Solicitors with simple easy to use online forms. Quick to turnaround from offer to completion (4 Days) I’m delighted with their friendly, very efficient and value for money service. I would certainly recommend them and will use them again in the future.”

Helpful Report

Posted 4 years ago

“Both my wife and I have been so impressed with the whole experience of working with everyone involved with our journey with age partnership. We have felt as though we have been part of a family from one department on to another. There has been a warm and comforting feeling throughout. You have always listened to our requirements, advised where necessary, and in the difficult period taken control and on our behalf, for which we Thankyou so much. Both Nicola and Abigail have kept us up to speed at all times , Thankyou everyone Roger and Joan.”

Helpful Report

Posted 4 years ago

“Came back to to because I had an excellent experience when remortgaging with Helen Airey. Was assigned to David Lowry and was really disappointed. The other side’s solicitor ran rings around him. He requires chasing in order to respond to their enquiries, he never responded to emails from anyone (me or the estate agent). Things were requested late. I ended up doing and chasing a lot of things myself in order to make sure we hit the end of June deadline. Whole experience was way more stressful than it needed to be.”

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Posted 4 years ago

“GW legal from the beginning have been brilliant- especially Elaine and Helen.”

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Posted 4 years ago

“Very professional and quick process.”

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Posted 4 years ago

“Everything done very quick no delay and no fuss didn't have to keep ringing up to check things”

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Posted 4 years ago

“GWlegal people have been very courteous help full and very efficient on all that they have done and we would like thank them all. Brian kate Clark”

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Posted 4 years ago

“All the people I have dealt with from start to finish have been really helpful and explained things that were going to happen so I am very pleased”

Helpful Report

Posted 4 years ago

GWlegal is rated 4.8 based on 6,664 reviews