GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with sorting out even with the problems that went with it. Kept us up to date and acted promptly.”

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Posted 4 years ago

“plain straight forward talking rapid response”

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Posted 4 years ago

“From start the finish I was kept advised and everything was explained in a very clear and concise manner. Home visit was very much appreciated, I would not hesitate in using this firm again.”

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Posted 4 years ago

“excellent prompt service .I was kept informed throughout the process”

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Posted 4 years ago

“During all my dealings with GWlegal, mainly by telephone I found all the personnel to be very helpful and courteous in explaining the various stages to the completion of my equity release. Thank you kind regards. George R.”

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Posted 4 years ago

“Excellent and professional all my questions were answered, no further queries just expert professional people.”

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Posted 4 years ago

“Very pleased with GW Legal in the way they have handled my case , they kept me informed all through the process, very polite throughout, also explained everything in stages Thank you very much”

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Posted 4 years ago

“Very helpful an efficient”

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Posted 4 years ago

“Provided a first class service on a transaction which proved quite complicated. I was always updated on progress and recieved rapid responses to any questions or queries I had. I would recommend this company to anyone who is considering Equity Release like I did.”

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Posted 4 years ago

“Brilliant no problems”

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Posted 4 years ago

“First class service and managed my expectations fully.”

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Posted 4 years ago

“Great service although a little expensive.”

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Posted 4 years ago

“Always kept us informed and were quick polite and friendly”

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Posted 4 years ago

“Brilliant firm. Didn't have to chase them up, they visited me so they could scan the documents, they answered my queries and all in all did a great job. So happy to have dealt with them”

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Posted 4 years ago

“We've used GWLegal many times now, and each time the service has been excellent. Tara, Saffron, Julieann, Elaine, Helen and the rest of the team always go above and beyond to ensure not only a great job is done, but that we are always kept up to date with what is going on, and making sure our expectations are set accordingly. Would highly recommend.”

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Posted 4 years ago

“Poor communication. Lack of empathy and no apologies for delays. The process took much longer than we were initially led to believe.”

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Posted 4 years ago

Hello Ms Close, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email at discuss@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 4 years ago

“Excellent communication and updates. Felt a truly personal and professional experience.”

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Posted 4 years ago

“All staff I dealt with were pleasant,helpful and professional.”

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Posted 4 years ago

“Love the site - you can track how your case is going from begining to end. Very fast process - took less than a month from start to finish”

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Posted 4 years ago

“A very thorough process with prompt responses,Elaine the person I dealt with was very kind and understanding which helps with the stress of remortgaging, a good all round service”

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Posted 4 years ago

GWlegal is rated 4.8 based on 6,664 reviews